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Reviews of Crown Guest Lodge

3 out of 5
Crown Guest Lodge
Along Highway A1, Jetting into the CBD, Francistown

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matshwene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
POSITIVE: Wi-Fi is good, very good. There are fast food restaurants nearby...Hot water is available. Rooms are clean. The TV and Remote worked just fine. The room smells so good. Bed is comfortable, and there is kettle for tea/coffee. I enjoyed my stay, and I can book this place again. NEGATIVE: There is no freedom of movement. Every time you go out at day time you have to knock on the door and ask for them to open a gate for you. Sorry, I didn't like this one. However, the place is safe, and I guess they know the location better. Maybe they are doing it for the safety of the guest's car, since they know the location better. POSITIVE: The people are friendly, and I nearly forgot to mention that there is a small fridge in the room.
Stayed 1 night in Jun 2017
Thank you for the postive feedback we will work on the rest of the negatives

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient location
Location was perfect. 5 minutes of walk to town, 2 minutes of walk to bus terminal, big shopping center was just behind the lodge and we could exchange money, shop, eat there. There was new air conditioner in the room and it was always comfortable to stay there. If I'll have another chance to go to Francistown, I'll use this lodge again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Amol, London

Disliked: Staff & service
Stay Away!!!
Absolutely appaling. Address provided was inadequate to locate hotel. The roads outside are under construction so access is via a one way system. No prior intimation of this. Housekeeper was unable to help with directions and we had to make several international calls to Hotels.com, housekeeper and guesthouse owner to get directions at international roaming rates for directions without any luck. Finally the reception staff at another hotel kindly sent a member of staff with us to locate the hotel.

8/10 Good

eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフは親切でいろいろ近隣のことを教えてもらった ここもエクスペディアから予約を受けてないことでもめるもすぐに電話してもらって確認がとれた　 朝食も夕食もないが　近くにスーパーやレストランがあるので便利
Stayed 1 night in Aug 2017