Fort Galle Hotels, Galle

"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"

"Staff very good"

"Great room, only issue is that it's close to the main road so the front (deluxe) rooms are a bit noisy."

"Amazing stay from start to end. Food was incredible, lots of loungers on the beach and pool. Ocean has some nice waves to play in. "

"Winderfull happy people. Highly recommended. Only missing housekeeping. But we havent asked for it too.. "

"Fabulous room and balcony. Breakfast was served on our private balcony overlooking the sea, perfect end to our holiday"

"Absolutely loved this hotel. Great location in a beautiful setting, gorgeous rooms, helpful staff. "

"Room was spotless. Staff went above and beyond. Nothing was a problem. We didn’t have to ask for anything. It was just perfect. The breakfast was plentiful and delicious. I would highly recommend a stay here. We can’t wait to come back in December. "

"Overpriced for what you get, quality of the upkeep and maintenance is lacking "