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Wards Hotel

3.0 star property
Guests relax by the warm glow of the lobby fireplace or find serenity in the garden surroundings at this comfortable retreat

Choose dates to view prices

Wards Hotel offers a tranquil setting where comfort meets relaxation. Unwind by the lobby fireplace or explore with free self-parking. Enjoy a peaceful garden and Earls Restaurant, serving kids' meals. Multilingual staff are available to assist guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, desk, laptop workspace, cots/infant beds

Double Room

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Garden view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Premium bedding, desk, laptop workspace, cots/infant beds

Executive Room

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Garden view
  • Sleeps 3
  • 1 Double Bed

Basic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Folkestone, Wards Hotel is near the beach. The Tower Theatre and Quarterhouse are cultural highlights, and some of the area's activities can be experienced at Dover Western Docks Cruise Terminal and Folkestone Harbour. Leas Lift and Elham Valley Railway Museum are also worth visiting. Visit our Folkestone travel guide
Map
39 Earls Avenue, Folkestone, England, CT20 2HB

What's nearby

  • Lovely peace sign made of cloth
    Lower Leas Coastal Park
    6 min walk - 0.6 km
  • Folkestone #beach
    Sandgate Beach
    8 min walk - 0.7 km
  • Lovely peace sign made of cloth
    Leas Cliff Hall
    9 min walk - 0.8 km
  • Part of the Triennial Art
    Folkestone Beach
    3 min drive - 2.0 km
  • Photo taken from the beach opposite the harbour arm. Very little editing. Beautiful sunrise and location.
    Folkestone Harbour
    3 min drive - 2.0 km

Getting around

  • Folkestone Central Station
    10 min walk
  • Gatwick Airport (LGW)
    86 min drive

Restaurants

  • The Bouverie Tap
    8 min walk
  • Juicius
    4 min walk
  • Papas Fish & Chips
    11 min walk
  • The Radnor Arms
    9 min walk
  • The Firkin
    11 min walk

About this property

Wards Hotel

Property highlights
Take advantage of a garden, a fireplace in reception and a bar at Wards Hotel. The on-site restaurant, Earls Restaurant, offers breakfast, lunch, dinner and children's meals. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), luggage storage and a front desk safe
  • Smoke-free property, wedding services and meeting rooms
  • A porter/bellboy, multilingual staff and a banquet hall
Room features
All guest rooms at Wards Hotel offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with rainfall showers and baths or showers
  • 30-inch flat-screen TVs with digital channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 20 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Earls Restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 45
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day.
Cots (infant beds) are available for GBP 20 per day

Payment types

Important information

Optional extras

  • Secured self-parking fee: GBP 20 per day
  • Early check-in fee: GBP 45 (subject to availability)
  • Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 20 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Wards Folkestone
Wards Hotel
Wards Hotel Folkestone
Wards Hotel Hotel
Wards Hotel Folkestone
Wards Hotel Hotel Folkestone

Frequently asked questions

Is Wards Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wards Hotel?

Self-parking is available for GBP 20 per day. Limited spots are available.

What time is check-in at Wards Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of GBP 45 (subject to availability). Late check-in is available from 9:00 PM to midnight for a fee of GBP 60.

What time is check-out at Wards Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 45 (subject to availability).

Where is Wards Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Lower Leas Coastal Park, Leas Promenade and Leas Cliff Hall. Sandgate Beach and Radnor Park Dog Exercise Area are also within 15 minutes. Folkestone Central Station is 10 minutes by foot and Folkestone West Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wards Hotel Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 82 out of 186 reviews
Rating 8 - Good. 67 out of 186 reviews
Rating 6 - Okay. 21 out of 186 reviews
Rating 4 - Poor. 5 out of 186 reviews
Rating 2 - Terrible. 11 out of 186 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint wonderful restored in wonderful condition. Fantastic proprietor who attends to your every needs. Bountiful English breakfast. Dinner was superb. Enjoyable stay. 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the staff were very helpful. Location was great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities
A quiet and clean hotel where guests are made very welcome. Locstion is nice and close to the city center. I understand that the hotel is taken over by another owner not too long ago, so there is some work to do to make it even nicer. I hope to return here in the future.
Stayed 1 night in Jun 2025

8/10 Good

Shane

Liked: Cleanliness
Nice location. Friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff👍
Stayed 1 night in Sep 2023

10/10 Excellent

nigel

Very nice and clean, good was great
Stayed 1 night in Oct 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly boutique hotel

I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and quiet
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..
Stayed 1 night in Sep 2023

6/10 Okay

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Needs attention

The hotel is easy to find and has a decent sized car park at the rear of the building. The outside looks tatty and the adverts/awards in the windows are all dated. We checked in with no problems and the guy was very helpful although he wasn't based on site and closed reception as soon as we had our keys. This was unfortunate as once we got to the room we realised we didn't have the wifi code. The hotel number was permanently engaged and there was no sign of anyone on the ground floor. The room was clean, reasonably modern, spacious and had a desk for working. There was no internal lock or bolt on the door which was frustrating and there was also no pole to adjust the venetian blinds to close them, which meant we had daylight in the room at 4AM. On the plus side, we were on the second floor so could leave the windows open to get some cool night air in. Overall, a mixed stay at a reasonable price.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
Stayed 2 nights in Aug 2024

8/10 Good

j

Liked: Cleanliness, room comfort

Good nights stay

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
Stayed 1 night in Aug 2024

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Convenient stop over

A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Khrys

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay and pleasantly surprised to find an excellent vegan menu with a full English! Nice location, comfy bed and staff very friendly. Will come again
Stayed 1 night in Apr 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean. No Air Conditioning but outside night temp 70 degrees. Had windows to open. Good value for price. 15 minute drive to port to catch cruise ship. Would definitely book again if in area.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service, but sadly let down by the accommodat

The room was super hot even with all the wondows open. The hotel needs a lot of tlc. The plumbing was really noisy, the decor was old and worn, and thd bed was so hard and uncomfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

References too good then it deserved
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden treasure

Warm and friendly and dog friendly! We couldnt have asked for more! Connor even arranged for a takeaway breakfast pack for our early morning check out for Eurotunnel! Fantastic!!!
Stayed 1 night in Sep 2022

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
We haven't been in here for over 10 years when Wards we a lovely building and interior, unfortunately it is now very tired and in need of some updating, especially the bathrooms.
Stayed 1 night in Mar 2023

2/10 Terrible

Abbi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful dirty mess Do not stay here See pictures Dirty bath , dirty sink , dirty bath panel ,dirty tiles , stained dirty bath mastic, stained gross ceiling Peeling paint and wall paper Used toiletries!!!!! Bed base scratched to pieces Broken window, no catch, didn't stay up No staff to speak to only at check in.
Stayed 1 night in Mar 2025