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Hotel Hermitage

3.0 star property
Downtown Florence beckons travelers to experience la dolce vita while soaking up stunning city views from a rooftop perch in the historic center.

Choose dates to view prices

Hotel Hermitage welcomes families to the heart of Florence's Historic Center. Travelers can enjoy breathtaking views from the rooftop terrace, relax with drinks at the bar, and stay connected with in-room WiFi. Previous guests consistently praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping
The current price is AU$371
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, in-room safe, free WiFi

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Designer toiletries
Hairdryer
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Premium bedding, down duvets, in-room safe, free WiFi

Economy Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view

Double Room Ponte Vecchio view

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Designer toiletries
Hairdryer
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Designer toiletries
Hairdryer
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Hermitage is near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Travelling with kids? Consider Galileo Museum - Institute and Museum of the History of Science and Boboli Gardens. Visit our Florence travel guide
Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122

What's nearby

  • Uffizi Gallery in Florence in Italy
    Uffizi Gallery
    2 min walk - 0.2 km
  • Ponte Vecchio which includes a bridge and a river or creek
    Ponte Vecchio
    2 min walk - 0.2 km
  • Arcetri showing heritage architecture, a city and landscape views
    Palazzo Vecchio
    2 min walk - 0.2 km
  • Piazza della Signoria featuring heritage architecture
    Piazza della Signoria
    2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore showing a city, religious elements and heritage architecture
    Cathedral of Santa Maria del Fiore
    8 min walk - 0.7 km

Getting around

  • Unità Tram Stop
    11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    14 min walk
  • Peretola Airport (FLR)
    40 min drive

Restaurants

  • Caffé Maioli
    2 min walk
  • Caffe delle Carrozze | Gelateria Artigianale
    1 min walk
  • Caffè dell'Oro
    1 min walk
  • Signorvino Firenze
    3 min walk
  • Vinaino
    3 min walk

About this property

Hotel Hermitage

Family-friendly hotel near Ponte Vecchio
A short walk from Uffizi Gallery and Cathedral of Santa Maria del Fiore, Hotel Hermitage provides a rooftop terrace, a bar and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, babysitting (surcharge) and free newspapers
  • Smoke-free property, a TV in reception and luggage storage
  • A lift, a front desk safe and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hotel Hermitage feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • 5 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is Hotel Hermitage pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Hermitage?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Hermitage on 21 Mar 2026 start from AU$371, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Hermitage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Hermitage?

Checkout is at 11:00 AM.

Where is Hotel Hermitage located?

This family-friendly Florence hotel is located in the historical district, steps away from Ponte Vecchio, Uffizi Gallery and Palazzo Vecchio. Cathedral of Santa Maria del Fiore and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 11 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hermitage Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location, good breakfast and everyone was very nice to us.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Stayed 3 nights in Oct 2025

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for real Florence experience
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
Stayed 3 nights in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Stayed 2 nights in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence. Highly recommend,
Stayed 2 nights in Sep 2025

8/10 Good

Makena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia Fearn

Liked: Staff & service, amenities, property conditions & facilities
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Breakfast was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

Marie Jean

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
It was a lovely stay and hope we can return some day The staff was very helpful and breakfast was abundant and tasty
Stayed 1 night in Jun 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel in a great location and service was amazing.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 3 nights in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is incredible, it was clean and all the staff was very gentle
Stayed 2 nights in Aug 2024

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and comfortable
Stayed 2 nights in Jul 2024