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"No"

"Clean room and friendly staff. Easy check in "

"funny smell in the room but the rest was ok."

"It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch"

"We got a friendly and efficient reception. Unfortunately, that proved to be the only good aspect of our stay. We received an email the day before arrival telling us that we should check in at the neighbouring Ibis hotel due to work on the Novotel reception. There was no mention of extensive work going on in the restaurant/bar area. I have no idea whether the restaurant was even open as signage directed you in to what looked like building work. Contrast this with another hotel on our trip where far more minor work was going on that had no effect on our stay. However, we received three messages prior to our stay informing us of work being carried out. I feel that we should have received far more pre stay information regarding the work and should have received it much earlier than the day before arrival. Our room looked dated and in need of a complete overhaul. It was far below the standard we’ve experienced at other Novotels. Very disappointing."

"Our room was clean and warm, bedding spotless and toilet and bathroom were clean, didn't use much within the kitchen facilities, but it had eveything to self cater. Deco is a little dark and a little depressing, would look cheary with white walls, but it's acceptable. Nice swimming pool, very quiet, good sleeps! If you want peace and quiet, this would be suitable. Plenty parking and it is only 10 minutes to walk to the Medival City "

"Great hotel, easy to find and close to the highway and the wall. Breakfast was good. "

"We just stayed one night and it was in a great location. It was right across from the medieval fortress. My room was very nice and clean. I had some trouble with the heat and patio door, but the receptionist attended to the matter immediately and solved the issue. We enjoyed the lounge area to meet with family and enjoyed cocktails and a snack. There didn’t seem like too many guests were in the hotel as we had the lounge to ourselves which was nice and almost private. Breakfast was plentiful with a good selection for each of us all served at our table. The only disappointment was that my boiled egg was not cooked to my liking. I had asked for it to be well done and it was cooked soft. Other than that, everything was good. We didn’t use the facilities other than the lounge as we were only there for the night. It was a very pleasant experience to spend reuniting with family and would recommend this hotel if you want to see the medieval town. Great location! "

"Clean room, parking, breakfast"