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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Stayed here a few times, always good! comfortable bed, clean, nice breakfast."

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."

"Good service..Nice hotel "

"Was a last minute booking Staff very friendly Room was lovely so so clean Robes slippers in room Milk in fridge Bathroom amazing Really was everything we needed "

"A very comfortable stay at SHH. All of the staff were amazing and really made everyone feel valued. A stunning location and easy walking distance into town - will definitely be back! "

"Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor. "

"First time away with my partner on holiday for one night, the rooms were wonderful, nice spacious area and comfy beds. The staff were friendly and welcoming. Just wished the check in was before 3pm but overall wonderful hotel to stay in for a night away or two. Definitely coming back again. "

"Very happy. Great value for money. Enjoyable stay. "