Search Chalets in Elliott Key

"Breakfast was packaged"

"Stay was great"

"Clean room polite staff "

"Property is very run down. Def not the standard for Hyatt that we're used to. Everything was falling apart inside the unit and common areas. Room was given to us filthy. With hair and stains on the sheets. Staff doesn't care to help, and just there to clock in and out. Would never ever stay there again. And it wasn't cheap either. More like a 2 star than a 4 star property and service. "

"Good"

"We arrived at 12:30AM, with notice of late arrival. Hilton gave our suit away. They wanted to give us a smaller room with a roll away cot. I refused; this was paid in full for two queen beds for 4 adults. He then sent me up to a suit, I opened the door and there was trash everywhere. The beds weren't made; it was disgusting. I demanded a regular room since he didn't have any suits available. I got that with no refund for the suite. The next morning, I spoke with the deck attendant and she was mortified. She compensated my breakfast bill for two of us. This is a Hilton; I was very upset and disappointed. I will stay again because I don't think this will happen again."

"We enjoyed our stay in downtown Miami. There were so many engaging things to do, see and eat within walking distance! We went to the water and watched boats for hours. The staff was friendly, the room was clean and the location was excellent!"

"Room was nasty "

"Good"