As City Retreat uses a self check in system (it worked very well) and doesn't give an overnight make up service, it is difficult to give a rating on service, but the rest of the stay was great. There is a comfortable communal area next to the kitchen. It is in an excellent, quiet location, within a 25 minute walk of most of the main sights and less to the train station. There is also a superb Michelin starred restaurant a few minutes away, too. We would be more than happy to stay there again in the future