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"We didn't get the room we booked originally but our room was just what we needed. Thank you so much to everyone working there for their hard work making us feel so special. "

"Lovely room and good breakfast. Helpful staff, very convenient for walking around Durham"

"Staff was very friendly and helpful. The hotel was clean and in a quiet location. "

"Excellent choice of accommodation for a stay in and around Durham. My son and I were there to visit the university and it was a short bus journey into the city. Similarly a short bus journey from the train or bus station to the property. Very friendly and helpful staff, especially John, who gave me directions over the phone a few days before we got there. Lovely clean room (in a motel style), beautiful comfortable beds and excellent shower. TV, tea and coffee making facilities. Can park right outside room if you came by car. Lovely bar area, and beautiful breakfast options. The fully cooked breakfast was excellent. All the staff were so lovely and welcoming, particularly John who welcomed us when we arrived. Would thoroughly recommend. "

"If you like a bit of old fashioned charm, fantastic food and courteous service. You cannot beat Lumley Castle. We booked it on the off chance and were pleasantly surprised. "

"Lovely friendly staff, garden room was lovely and clean and well equipped….only problem we had was the heating was set at 35 degrees upon arrival and it took a while to cool it down with windows and doors open. Would stay here again without a doubt "

"Checkin was fine. Attended for a wedding. Staff especially lady on reception was very helpful."

"Exceptional staff and service. Food was excellent "

"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "