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"The service waa excellent "

"This has to be one of the best hotels in Newcastle, it was so clean and fairly quiet at night offering a good nights sleep, bed was comfy and absolutely HUGEEE, staff were lovely with easy check-in and the quayside (river) view from the window was lovely. Would stay again and recommend to others."

"It is a lovely hotel in the far end of the Quayside and quiet rooms "

"Lovely room. Friendly staff and great location. Good value for money."

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"The room temperature was very comfortable and the room was spotless."

"A lovely stay - a family of 5 and booked 2 rooms. Yanas was very helpful and friendly and made sure our check in and check out went smoothly. Great surprise with the complimentary hot drinks voucher and 2pm check out. Thank you "

"Nice spa area and the area around the hotel was nice. Train station is relatively close but would advise a taxi or uber due to elevation difference "

"Stayed just one night ,fantastic old hotel that has loads of charm ,rooms so spacious and well equipped.lovely bar ,would definitely stay here again ."