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"Room had a terrible Urine smell, Resort has hidden fees. Beware "

"Hotel is beautiful, food was good.. service lacking "

"Todo lo necesario para pasar una cómoda estadía. "

"Staff and amenties were amazing."

"While Expedia listed our room as “not in main building, canal view”, there was no indication on the map of the property that our room would be in a building across a road with vehicles traveling 55+mph. The staff was kind and the property nice, but we were disappointed to have to either watch for speeding vehicles or get in our car to drive and park the car in order to sit by the water. The main property was relaxing, but it felt stressful to know we couldn’t walk out of our room and get to the beach, on site restaurant, or amenities without crossing the busy main road, especially at night for dinner. With my two sons along, I didn’t feel comfortable sending them across to the main areas without accompanying them. The one bedroom was large and our outdoor balcony was very nice and spacious. It may have been on me to figure out that we had to cross the street to get to the water, but the map was definitely not clear upon booking. "

"Lost swimsuit from laundry room"

"Our villa was not clean upon arrival at 10pm. We had to ask for new sheets, every bed had dirty sheets. The main bathroom mirror was dirty from the prior people brushing their teeth, there was a dirty dried wash cloth hanging over the shower rod, the sink was also dirty in the master bath. We used the pull out couch and it was covered with crumbs and dirt. I’ve never been so disgusted with a rental. The fact we paid the amount we did only to be told that they couldn’t do anything is ridiculous. We will not be back. "

"Poolside was nice and you can get food there. There are 2 pools. There is no beach. Many of the staff are foreign born but their English is good enough that they are able to assist you."

"Ok"