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"Friendly staff "

"Great experience always. This is my 2nd stay."

"Beautiful hotel. "

"Really helpful crew and very neat and clean"

"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"The hotel is stunning!"

"Nice breakfast loved the 38th floor"

"Very nice and great location "

"A truly luxurious experience. Every detail was well taken care of. Staff and meals on board are amazing. No issues with crowd as the cruise took special effort in planning the itinerary, making this Halong bay visit extremely serene. "

"The staff were so helpful and the rooms were perfect"

"Great variety for the breakfast."

"Lovely atmosphere"

"Great value for a wonderful cruise along Ha Long Bay. The staff is top notch. Cordial, helpful and enthusiastic. The food offering has variety and delicious. Cabins are clean with balconies to enjoy the amazing views. Highly recommended,"

"The best hotel"

"Croisière agréable personnel sympathique et bienveillant. Repas succulents. Petit déjeuner correct"

"Great cruise boat, clean and new, with friendly staff! "

"All was great! The staff is amazing, amenities and room are perfect too. Amazing days!"

"Lovely room, plentiful food - amount and choices and we enjoyed the activities"

"The staff were amazing. The hotel are super clean and very welcoming. Special thanks to the manager Tung vu for making our anniversary the best, he went over and beyond than our expectations. My partner were very happy and will definitely come back with our other family for next time. Thank you so much."