Novotel Ha Long Bay

4.0 star property
Upscale bayside hotel, walk to Bai Chay Beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
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Room options

View all photos for Standard Twin Room, 2 Single Beds, Bathtub

View from room

Standard Twin Room, 2 Single Beds, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 33.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

View from room

Standard Twin Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Memory foam bed
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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The price is AU$195
for 1 night
includes taxes & fees
3 May - 4 May
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Frequently asked questions

Does Novotel Ha Long Bay have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Ha Long Bay?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay on 3 May 2024 start from AU$61.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ha Long Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ha Long Bay?

Self-parking is free at this property.

What time is check-in at Novotel Ha Long Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Ha Long Bay?

Checkout is at noon.

Does Novotel Ha Long Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1190000 per vehicle applies.

Where is Novotel Ha Long Bay located?

Located in Bai Chay, this hotel is within a 10-minute walk of Bai Chay Beach and Sun World Ha Long Park. Typhoon Water Park and Ha Long International Cruise Port are also within 1 mi (2 km).

Novotel Ha Long Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 373 reviews" "
Rating 8 - Good. 127 out of 373 reviews" "
Rating 6 - Okay. 40 out of 373 reviews" "
Rating 4 - Poor. 16 out of 373 reviews" "
Rating 2 - Terrible. 14 out of 373 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Van Duc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Stayed 2 nights in Dec 2023

6/10 Okay

nelly

Stayed 2 nights in Nov 2023

10/10 Excellent

husna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the food in their restaurant was lovely.
Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 3 nights in Nov 2023

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.
Stayed 2 nights in Nov 2023

8/10 Good

Nigel

Travelled with partner
Liked: Amenities
Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it
Stayed 3 nights in Oct 2023

4/10 Poor

Estee

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Stayed 3 nights in Sep 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food from the restaurant. Hotel staff were helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

XUAN TRU

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Room Design
Stayed 2 nights in Jul 2023

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
160 Ha Long Road, Bai Chay Ward, Quang Ninh