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"Air wasn’t cool enough. Didn’t have breakfast. Room was clean"

"The staff was excellent."

"The first room we were assigned to was next to a long term resident who had cats living in their room. I saw a cat in their window and the litter outside — which is fine — except our room next door smelled so strongly of cat droppings and litter that it was nauseating. I asked for our room to be moved and I was accommodated, but the next room we were assigned to had a different, yet strong, odor, and was dilapidated. The room looked next to nothing like the photos, except for the orange wall. It was dirty, there were cigarette burns in the quilt, there were black and brown scrapes and scratches all over the walls and floors, splatters by the trash can, bugs in the corner of the ceiling, and the bathroom mirror was coming apart. We decided to cut our losses and check into a different hotel that same day. I am very, very confused as to why anyone would rate this hotel anything more than one star. I would like to add I am an extremely go-with-the-flow person and I never cause a ruckus. I knew it was a motel 6, I was not expecting luxury, but I was expecting what was in the photos, and this was not it. If you are thinking of staying here for the cheap price, I highly recommend splurging an extra couple dollars to stay at any other hotel. "

"Property was very dog friendly & the air conditioning blow soo cold"

"Terrible, stained furniture and nasty old dirty carpet, dark, water gushing out of the sink faucet, using utility elevators which were filthy, supposedly remodeling yet no information about that online when reserving nor an email previous to checkin, additionally it was impossible to find the utility elevator in the hallway-so in an emergency we would have to decent 6 flights of stairs-dangerous! Mattress went about a foot and a half way down, no other rooms available according to desk, yet no cars in parking lot-?, gross, can’t believe they would take $ from people. We checked out within 20 minutes, late at night and paid a fortune for a last minute hotel 4 miles away because of false advertising. The desk could not contest a refund, it was within 20 minutes of checking in. Then wanted to refer one of their other hotels. Uh? NO! Do NOT stay at the “Elegante”, nothing elegant in that nightmare. DO NOT STAY in this hotel or trust their other “hotels”. Nasty!"

"Good"

"Had issues w/ tv not working, there was no cable box. Staff was gracious, she gave us another room immediately. Overall: clean room, polite staff. The elevator did not work a few times which was no fun as we are seniors and we were on the 3rd floor. The woman who helps a/ breakfast and cleans the main entry area was such a lovely lady-she’s a great asset to your hotel."

"Needs to be updated"

"Really enjoyed our short time there"