Book Waverley Hotels

"PU"

"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "

"Breakfast was good and freshly made. "

"Pre flight stay in hotel close to T5, hotel a bit dated but price is still good and reflects age of property. Nice bar and restaurant with good selection of food. Definitely stay again"

"Space so limited and the bathroom is a joke"

"Great hotel to stay at if you have a. Early flight out of Terminal 2. "

"I stayed here due to a late airport arrival, expecting a quiet place to rest but unfortunately, that was not the case. My initial room had a continuous high-frequency humming noise that made it impossible to sleep after a long journey. I was moved to a second room, which had the same issue. Only the third room was noticeably quieter and allowed me to rest. When I raised the issue, I was told the hotel is soundproofed. However, the noise was not external, it appeared to come from internal systems (likely ventilation) and was loud and constant. While I appreciate that the staff eventually found a quieter room and offered a complimentary breakfast (which was excellent) my concern was initially dismissed. I was also informed that I was not the first guest to report this issue. This points to a known internal noise problem that is not being properly addressed. If you are sensitive to noise or need reliable rest (especially after a flight) I would strongly recommend confirming room conditions in advance or considering other options. "

"Best hotel in the area by a mile. Friendly staff (Jules on reception is a gem and Kuba on the bar makes a great Espresso Martini!). Breakfast is plentiful with great choices of hot and cold food. Rooms are lovely. Whenever we are in the area this is the only place we stay. Highly recommended. "

"Good stay, clean tidy room, decent food."