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"Staffs was great very helpful. Service was excellent. Rooms beautiful, clean and spacious. Definitely will be back here again. "

"I highly recommend this property. From the time you step in the island every experience is curated with the enjoyment and satisfaction of the guests. The hotel staff from the GM to the groundskeeper is super gracious and nice showcasing Filipino hospitality at its best. The only downside is the availability of flights to get to Pangalusian. The flights are very expensive and not reliable. I wish there was another way to get there. I would come back to Pangalusian despite the flight hurdles."

"We had a pool view as advertised. Nice view of the bay from the room"

"Great view of bay"

"Breakfast can be better"

"Great reaort overall! Very comfortable rooms, nice pools, good food and great staff."

"Very poor customer service. We booked 2 rooms. Oceanview Premiere Triple and Standard Room Queen. The Oceanview Premiere has a not pleasant smell from the bathroom and AC is not working. When we complained they asked us to wait for an hour trying to fix the AC and told us it's ok but when we came back after dinner it's still not working. They transferred us to the villa/casita with bed capacity of 2 persons and provided us with the rolling bed which is small for an adult to sleep in and the villa is located beside the road and is noisy. The next day they transferred us back to our original room and we again packed our belongings only to find out later that night that the AC is still not working. We waited for an hour, we requested to talk to their manager but no manager is working onsite only remotely (if there is even one existed!). We were transferred back to the villa beside the road with a rolling bed for the 3rd person. We pack and unpack 2x during the 3-night stay. It is so uncomfortable with the rolling bed and since it's small I fell on the floor 2x. We booked a room with triple occupancy (1 twin bed and 1 queen bed). The villa only has 1 king bed and gave us a rolling bed. You cannot talk to a manager or supervisor even on the phone. Terrible customer service. Our stay was never pleasant at all. Instead of a vacation it became a major inconvenience to us. Breakfast was not that great. Internet is only available in the lobby. Will never recommend this hotel to anyone."

"Great location and friendly staff. Rooms were a little outdated and could have done with some maintenance"

"Laundry was convenient. Staff very helpful. Pools were amazing. Book your tours with the front desk. Same price as everywhere else, so just very quick and easy. Tuk Tuks were right out front to take you to town, very reasonably priced."