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Overview of Best Western Plus The Ivywall Hotel

Photo gallery

Outdoor pool
Outdoor pool
Indoor/outdoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
VIP Access

Best Western Plus The Ivywall Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationImmaculate Conception Cathedral5 min walk
    Popular LocationNCCC Mall Palawan10 min walk
    Popular LocationSM City Puerto Princesa15 min walk
    AirportPuerto Princesa (PPS)1 min drive

Choose dates to view prices

Deluxe Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Room, 1 Double Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room, Multiple Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About this area

Puerto Princesa

Located in Puerto Princesa, Best Western Plus The Ivywall Hotel is in an area with great airport proximity. NCCC Mall Palawan and Robinsons Place Palawan are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Princesa City Baywalk and Hartman Beach.
Popular Location

What's nearby

  • Immaculate Conception Cathedral - 5 min walk
  • NCCC Mall Palawan - 10 min walk
  • Mendoza Park - 13 min walk
  • SM City Puerto Princesa - 15 min walk
  • Puerto Princesa City Baywalk - 3 min drive

Getting around

  • AirportPuerto Princesa (PPS) - 1 min drive

Restaurants

  • Tiki Restobar - 5 min walk
  • Itoy's Coffee Haus - 7 min walk
  • Ima's Vegetarian Restaurant - 9 min walk
  • Mc Coys - 10 min walk
  • Eightynine Cafe - 10 min walk
View map

About this property

Best Western Plus The Ivywall Hotel

4-star Puerto Princesa hotel in Puerto Princesa City Centre, near NCCC Mall Palawan
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and a business centre. All 120 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and free local calls are among the other amenities available to guests. Limited housekeeping is available.
Best Western Plus The Ivywall Hotel offers 120 forms of accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Drop-off airport shuttle (surcharge) from 6 AM to 9 PM
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 699 for adults and PHP 349.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 March 2020 to 31 December 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1800.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: PHP 1000.00
  • Christmas Eve (24 December) Gala Dinner per child: PHP 1000.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: PHP 699 for adults and PHP 349.50 for children (approximately)
  • Airport shuttle fee: PHP 100 per person
  • Rollaway bed fee: PHP 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Western Plus The Ivywall
Best Western Plus The Ivywall Hotel Hotel
Best Western Plus The Ivywall Hotel Puerto Princesa
Best Western Plus The Ivywall Hotel Hotel Puerto Princesa

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus The Ivywall Hotel and receive a full refund?
Yes, Best Western Plus The Ivywall Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus The Ivywall Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Plus The Ivywall Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus The Ivywall Hotel?
Self-parking is free at this property.
What time is check-in at Best Western Plus The Ivywall Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at Best Western Plus The Ivywall Hotel?
Checkout is at noon.
Does Best Western Plus The Ivywall Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of PHP 100 per person applies.
Where is Best Western Plus The Ivywall Hotel located?
Located in Puerto Princesa City Centre, this hotel is 0.5 mi (0.8 km) from NCCC Mall Palawan, and within 3 mi (5 km) of Puerto Princesa City Baywalk and Hartman Beach. Robinsons Place Palawan and San Jose New Market are also within 6 mi (10 km).
4.4
Excellent
Rating 5 - Excellent. 194 out of 349 reviews
5 - Excellent 56%
Rating 4 - Good. 113 out of 349 reviews
4 - Good 32%
Rating 3 - Okay. 28 out of 349 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 349 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 349 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great hotel. Unfortunately I had to leave really early as just got there to enjoy my vacation. Received a call that the island was closing as national lockdown was just 24 hours away. I had to scramble to get plane ticket back to Manila and ran out before was too late !
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Staff were great, very attentive. Bed was comfortable. Pool was nice . Good eats close by Underground river tour fantastic
Stayed 3 nights in Feb 2020

5/5 Excellent

Stayed 6 nights in Feb 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Property conditions & facilities, room comfort
Reasonable
Was reasonable. Would likely stay there again if in town. Staff reasonable - like to argue. Breakfast good. Overall - reasonable
Stayed 2 nights in Feb 2020

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