Standard Apartment | Private kitchen
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Reviews of The Stay Company - Dalby House

4 out of 5
The Stay Company - Dalby House
100 Radbourne Street, Derby, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.8/10

Cleanliness

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had everything needed for a stay for a few nights. Really great to find there are basic welcoming supplies (milk, tea, coffee, cereal, etc.)
Stayed 3 nights in Mar 2024
Response from The Stay Company on 15 Mar 2024
Thank you for your recent stay with us and taking the time to leave us a lovely review. We are glad to hear you enjoyed your stay and liked the welcome pack on arrival. We hope to welcome you back in the future. Best Wishes!

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the space & privacy. Have stayed here before, & likely to stay here again (I have family nearby). Like the fact that some basic groceries are provided - thank you!
Stayed 2 nights in Jan 2024
Response from The Stay Company on 13 Feb 2024
Hello Beverley! Thank you for taking the time to leave us a lovely review. We are glad to hear you enjoyed your stay and liked the location of the property. We are also happy to hear you like to welcome pack. We hope to welcome you back in the future. Best Wishes

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024
Response from Raza on 25 Jan 2024
Hello Matthew, Thank you for you time earlier, we will do what we can to see that your next stay with us is more pleasant. RegardsRaza

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Raza on 25 Jan 2024
Hi Gary,Thank you for booking with us and leaving us a review! Regards Raza

8/10 Good

jamie

Stayed 2 nights in Nov 2023
Response from Raza on 25 Jan 2024
Hi Jamie, I am sorry your recent stay with us was unsatisfactory for you, if you can please get in touch as to what the issues were.Kind RegardsRaza

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Raza on 29 July 2023
Hi Roger,Thank you for your review and choosing to stay with us. RegardsRaza

8/10 Good

CHUN NGAN MICHAEL

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Raza on 13 May 2023
Hi there, thank you for booking to stay with us and your review.

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, room comfort
Great apartment
Great apartment, very spacious and had everything you needed including milk, tea, cereal, utensils etc. Very clean and good location. Communication was good and the woman i spoke to was lovely and very helpful. I wish there was a mirror in the en suite but wasnt the end of the world and apart from that it was perfect. Would definitely stay again.
Stayed 2 nights in Mar 2023
Response from Raza on 11 Mar 2023
Hello, thank you for staying with us and a lovely review. Regards The Stay Company

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, room comfort
Really good value for a family holiday. Lovely property, clean, spacious and every thing we needed.
Stayed 2 nights in Aug 2022
Response from The Stay Company on 23 Aug 2022
Hello Lydia!Thank you very for your lovely feedback. We are very happy you have had a great experience stay with us. Best wishes!

8/10 Good

Darren

Travelled with family
Stayed 3 nights in May 2022
Response from Courtney on 9 Aug 2022
Thank you for your stay with us! If there is anything we can do to improve service, we would love to hear from you. We hope to welcome you back in the future!

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021
Response from Angela N on 22 Oct 2021
Dear John, thank you for your rating. I pleased that you had such a positive stay with us.

8/10 Good

Rebecca

Travelled with family
Liked: Room comfort
Stayed 3 nights in Aug 2021
Response from Nicola on 28 Sept 2021
Rebecca, thank you for your review. I do hope you enjoyed your stay here with us and we look forward to welcoming you again in the future.

8/10 Good

Marian

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021
Response from Angela N on 19 July 2021
Dear Marian, thank you for your review. I am pleased that you had an enjoyable stay.

10/10 Excellent

Jessica

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at The Stay Company for nearly a month, and it was an excellent experience. The location was fantastic, very safe, with a park just steps away and convenience stores nearby. The communication with the hosts was always excellent, and they were supportive throughout my stay. The apartment was wonderful, and I had everything I needed. Overall, it's a fantastic place, and I look forward to returning soon!
Stayed 22 nights in Apr 2024
Response from The Stay Company on 1 May 2024
Hello Jessica! Thank you for you recent stay with us and taking the time to leave us a great review. We are happy to hear you enjoyed your stay and found our team helpful while you were in house with us. We are also glad to hear you liked the location of the property and found it secure. We hope to welcome you back in the future. Best Wishes!

10/10 Excellent

Elke

Liked: Cleanliness, amenities, property conditions & facilities
Proper, alles wat je nodig hebt was er en best gezellig. Enige wat ons opviel was dat er drie stoelen waren in een appartement van vier personen … al eeen geluk waren we maar met drie!
Stayed 3 nights in Nov 2022
Response from Sara on 24 Nov 2022
Hello Elke. Thank you for your feedback and your recent stay with us! We have taken your comment on board and will look into the missing chair, we do apologise about this. We hope to welcome you again in the future! Best wishes, Sara

8/10 Good

Ann Kristin

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Stor leilighet med god plass. Var ikke rent overalt men nå var det ikke akkurat der vi tilbrakte så mye tid. Kvarters gåtur til byen så det var også greit at vi slapp å bestille taxi😊 Lette å få kontakt med på mail. Skal jeg dit igjen så drar jeg gjerne dit.
Stayed 3 nights in Sep 2022
Response from The Stay Company on 21 Sept 2022
Hello. Thank you for your recent stay with us and your feedback. We are happy you have enjoyed your stay and will choose us again in the future. Best wishes!

8/10 Good

Hung Kau Ivan

Travelled with family
Liked: Room comfort
Spacious rooms with cooking facilities, nice decor and good security surroundings. However, there is another guest from other flat taking his stinky cigarette and speak loudly via phone. Overall we highly recommend this apartment to family or large group of travelers.
Stayed 28 nights in Jul 2021
Response from Angela N on 25 Aug 2021
Dear Ivan, Thank you for your review, I am so pleased that the apartment was the perfect base for your visit to Derby and that it offered all that you needed.