Grand Palace Hotel Sanur - Bali - CHSE Certified

Photo gallery for Grand Palace Hotel Sanur - Bali - CHSE Certified

Primary image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Grand Palace Hotel Sanur - Bali - CHSE Certified

Grand Palace Hotel Sanur - Bali - CHSE Certified

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228

Explore the area

  • AirportDenpasar (DPS-Ngurah Rai Intl.)22 min drive
  • Popular LocationLegian Beach27 min drive
  • Popular LocationKuta Beach28 min drive
  • Popular LocationUbud Monkey Forest50 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, Grand Palace Hotel Sanur - Bali - CHSE Certified is near the beach. The area's natural beauty can be seen at Sanur Beach and Kuta Beach. Bali Orchid Garden and Waterbom Bali are also worth visiting.
Visit our Denpasar travel guideOpens in a new window
Map

What's nearby

  • Sanur Night Market - 8 min walk
  • Sindhu Beach - 14 min walk
  • Legian Beach - 27 min drive
  • Kuta Beach - 28 min drive
  • Ubud Monkey Forest - 50 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 22 min drive

Restaurants

  • The Hub Bali - 2 min walk
  • Papa Pizza - 4 min walk
  • Kayu Manis - 6 min walk
  • Warung Sanur Segar - 8 min walk
  • Oranje - 8 min walk

About this property

Grand Palace Hotel Sanur - Bali - CHSE Certified

4-star hotel near Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services and a business centre. All 95 rooms offer free WiFi, minibars and LED TVs. Room service, coffee makers and free bottled water are among the other amenities available to guests.
Grand Palace Hotel Sanur - Bali - CHSE Certified offers 95 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5.00 km

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: IDR 110000 for adults and IDR 55000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Indonesian
  • Japanese

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Sindhu

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Denpasar
Denpasar
Pool
Pool
Washer and dryer
Washer and dryer
4 star
4 star
Hotel
Hotel
Family-friendly
Family-friendly
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 110000 for adults and IDR 55000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Sanur Bali Chse Certified
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel
Grand Palace Hotel Sanur - Bali - CHSE Certified Denpasar
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel Denpasar

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 235 out of 336 reviews
5 - Excellent 70%
Rating 4 - Good. 84 out of 336 reviews
4 - Good 25%
Rating 3 - Okay. 13 out of 336 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 336 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 336 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

3.0/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, property conditions & facilities
The hotel has a modern design and the room is spacious. The swimming pool is very nice as well. However the room floor is abit sticky and there is no room slipper provided.
Stayed 2 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly front desk lady Very nice big room Lovely pool Fast internet Great cook to order breakfast A great gem in sanur Excellent value if on a budget and want a nice resort
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. Very nice building and all rooms and amenities were lovely. Amazing pool (although the steps arent very user friendly, an extra step or 2 and another railing each end would make it a lot easier to get in and out, also a step to help get out of the pool access rooms would make it 100%) The staff were amazing, very friendly and extremely helpful. Having someone with me on a walker and unable to walk up and down stairs, the staff were always first there to help. Highly recommend and hope to be back there again.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Staff were all very pleasant and attentive. Room with pool was luxurious. Bit of a tricky walk along broken down sidewalk and busy road to get to the beach. No bacon for breakfast maybe a religious conflict. Had to cut our trip short due to Covid19 virus and Australia closing borders. Will probably return for a couple of days for just R and R when you just want to stay by the pool. If you want to be able to access beach daily then probably not the property to stay at.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, property and staff are amazing. The room was spacious and clean. Good TV and WiFi. There wasn’t enough hot water in the shower. The breakfast Buffett was really good. They will give take away box and take away cups for coffee too. Wish the pool opened later than 8pm. The hotel would have been truly exceptional if it was off the main, busy road and a block closer to town.
Stayed 3 nights in Mar 2020