Holiday Homes in Deer Park

"The room was musty and uncomfortable. An older man was sitting right outside my door smoking and coughing all night long. Between the smoke and the noise, it was impossible to sleep. The walls are paper thin, so you hear everything. To make matters worse, there was no hot water in the shower in the morning. Overall, it was a pretty unpleasant experience and not somewhere I would stay again."

"Great staff"

"Elevator was broken. While the staff was courteous and friendly having our 80 year old Mom walk up 2 flights of stairs was terrible. "

"Clean rooms"

"Great "

"The staff was very friendly and accommodating. The hotel was clean and not outdated."

"Good "

"Didn’t make up the room when asked "

"I choose this hotel above others in the area that were less expensive because they said they had 24/7 food available. They did not. The staff stood directly beneath the sign on their wall that said "24/7 food available" and said the kitchen closed at 7. I asked another staff member why they didn't have food available and she just shrugged. I'm assuming it is a question they get a lot: I saw a family leaving the next day complaining they had to go to a different hotel to get dinner. "