Front of property
Check availability

Reviews of Hotel Bannatyne Darlington

4 out of 5
Hotel Bannatyne Darlington
Southend Avenue, Darlington, England

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 378 reviews" "
Rating 8 - Good. 135 out of 378 reviews" "
Rating 6 - Okay. 44 out of 378 reviews" "
Rating 4 - Poor. 17 out of 378 reviews" "
Rating 2 - Terrible. 12 out of 378 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the bed was very comfortable and the staff member was friendly and very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated within walking distance of Darlington Town Centre.
Stayed 3 nights in Apr 2024

8/10 Good

Sally

Travelled with family, Travelled with partner
The property was really noisey, particularly in the bedrooms. When the kitchen door closed our bed shook! We had a spacious room but only a single wardrobe and no drawer space, there was sufficient space in the room to accommodate a set of drawers. Our room wasn’t cleaned on two days out of the 6 that I stayed there which was disappointing as it meant no milk or tea bags. Breakfast staff were great.
Stayed 6 nights in Mar 2024

8/10 Good

mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and surrounding areas at a good price, stayed in room 16 the main light was out.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great rooms and fantastic staff. I ate in the restaurant and the food was really good and incredible value.
Stayed 1 night in Feb 2024

4/10 Poor

Benjamin

Stayed 1 night in Feb 2024

6/10 Okay

Ian

Business traveller
Stayed 2 nights in Jan 2024

10/10 Excellent

Phillip

Travelled with partner
Ideally situated for our needs, also close enough to city. Hotel was nicely kept and the staff were friendly and helpful. We only had breakfast in the restaurant but it was well cooked and prompt. If we need to go to Darlington again we’ll definitely stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Stayed 1 night in Dec 2023

8/10 Good

Caroline

Business traveller
Liked: Staff & service
Property is looking tired in places with DIY in bedroom very evident - paint on sockets, flaking paint on ceiling. TV was a challenge to get it to work but was good once going. Car park was a nightmare with no defined parking spaces so Amish mash if parking angles and areas. Staff and breakfast were great though
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Amanda

Stayed 1 night in Nov 2023

10/10 Excellent

Carole

Stayed 1 night in Nov 2023

8/10 Good

John

Stayed 1 night in Oct 2023

8/10 Good

Lynsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay with a delicious breakfast. The room was dated, the bathroom in particular seemed untouched since 80s/90s. Bed was very comfortable and we had a great night sleep. Communal areas were great. (It can be a little tricky to find your room) Myles was a fantastic host during the wedding we attended and also at breakfast!
Stayed 1 night in Oct 2023

8/10 Good

Maureen

Stayed 1 night in Oct 2023

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good with room for improvement
Hotel was generally good all round but a couple of points let it down. 1. Check in took a while as only one receptionist who was on phone and took an age. 2. Bar had large TV but would only allow sub titles while people in restaurant and wouldn’t even all sound on low!!
Stayed 1 night in Oct 2023

10/10 Excellent

Kai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and friendly staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY COMFORTABLE STAY
EXCELLENT SERVICE IN ALL DEPARTMENTS
Stayed 1 night in Oct 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
We love coming back to this hotel. The beds are great “ very comfortable, breakfast has a lot of choice and is tasty. The staff are very good. The central location is ideal for retail therapy and restaurants. Overall great.
Stayed 2 nights in Oct 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Wendy

Stayed 3 nights in Sep 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly & helpful. Only downside being the room was really warm & although a fan on it was still uncomfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Blair

Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
From entering the hotel the Staff were very very welcoming nothing was to much trouble the service was impeccable. The evening meal was superb and so was the breakfast a very wide choice of food wonderfully cooked and presented. Would definitely recommend this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel, great service, good food, bed was extremely comfortable. Highly recommended.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don’t bother.
The bedding reeks. No amount of clean sheets can mask the stench of many years of stale sweat. No safe in room. No Fridge in room. Miserable reception staff. No air conditioning. Missing hooks on back of bathroom door. One dressing gown between 2? Windows painted shut in dining area? No fresh air. I just felt dirty and disgusted by the hotel. Fortunately the wedding I attended (outside of the hotel) was beautiful I wish the same could have been said about the Bannatyne.
Stayed 1 night in Aug 2023

2/10 Terrible

Lara

Stayed 1 night in Aug 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Lovely hotel, nice and close to the city cebtre and railway station,
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel, well situated in Darlington. Very professional, polite and helpful staff. Reasonably priced restaurant with good food. Downsides are that there are a lot of stairs to some rooms, with no lift, and parking can get a bit tight.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel stay
Great location but hotel room looked a little dated, but all clean and comfortable for our short trip
Stayed 2 nights in Jul 2023

8/10 Good

Phil

Liked: Cleanliness, staff & service
Needs air conditioning…room was very hot
Stayed 1 night in Jul 2023

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service
No hot water in room and bathroom out of action. Staff not sure how to help. Did refund but still made for a bad stay.
Stayed 1 night in Jul 2023

10/10 Excellent

dougie

Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed there for one night but I loved the accommodation and the staff were excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish elegance
Everything was brilliant. Extremely comfortable room . Excellent in room amenities, peaceful & elegant
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Simon

Business traveller
Liked: Cleanliness
Ok.
Ok. Stopped at a lot better, stopped at a lot worse.
Stayed 1 night in May 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough for me 👍
Stayed 1 night in May 2023

8/10 Good

Strphen

Stayed 1 night in May 2023

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient location close to town. Only comment, we had what seemed to be, the only room without curtains?? So very early awoken with the new day light
Stayed 1 night in Apr 2023