Darling Downs Hotels, Perth

"For what you’re paying I don’t believe you are getting any special 5 star experience. The staff at reception are not particularly friendly, especially when you call them from your room. That’s if you are able to get through to them, the phone is perpetually engaged. I had a tray table that was not collected for more than 24 hours which is not acceptable. The in-room dining options are very limited. Over all, I would say your front office staff needs better training on how to speak to guests. Or they pick and choose which guests to speak nicely to. "

"Thoroughly enjoyed our stay here. Staff were great and the room was great. The breakfast was great and will definitely return. "

"Great location, property is tired, wallpaper peeling off the walls, stained carpet. The bed is great though."

"Shops were nearby, my work was outside this not being able to comment."

"all shops we needed were close at hand"

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"Beautiful, spotless with great view all around. "

"Enjoyed Pool and view of Swan River"

"The room was far too small. Could hardly get around the Queen bed. No room service available on Sunday . Not good value considering there are no facilities other than a lift…. Much like an airport hotel. Disappointing!"