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"We stayed in a Palm Villa and it was amazing. Loved everything about it, especially the breakfast delivered by boat. We spent a lot of time on our deck and in and out of the water. All staff were friendly and genuine. Food at all meals was great. Snorkeling around the property to look for giant clams was a highlight."

"Perfectly placed property overlooking the sea. Staff were all very accommodating and friendly."

"Room was very huge. I think maybe 8 people can sleep in our room. The ocean view was amazing and the sunset was the best in my life. The elevators were very fast and the staffs are very kind."

"Clean room and helpful staff."

"Large spacious resort complex - excellent facilities - clean & well decorated communal areas (lobby, restaurant, poolside, gardens). Even though it was a large resort with many people, it didn’t feel claustrophobic and it was very quiet throughout the day and night. All staff were so friendly, pleasant & helpful. On initial inspection of the room, it was spacious & very well presented - good quality fabrics/curtains/bedding. Once settled in the room it was obvious the room was tired & sloppy and the room needed a good proper clean - flaky paint, chipped paintwork, dirty carpet, rotten wood, water damaged & faded marble, heavy layers of dust/dirty along the walls & floor, broken patio metal framed doors, dirty plastic chairs on the balcony. Bed was a bit too hard for my liking - but good quality sheets & bedding. Excellent shower pressure & lots of hot water. All in all - it was a lovely comfortable place to stay and I would stay again - however just be aware of the smaller details that doesnt make the resort 5star"

"Great location and beautifull beach"

"I enjoyed the bathtub with bath salt after my mt. Kinabalu climb. Very clean and comfortable stay for me. "

"Our pickup shuttle was delayed but the hotel made up for the delay by giving us a late checkout and breakfast. It is the second time we stayed and we will stay again."

"Could be so much better - this is 3 or 4 start at best - Its missing the finishing touches that enhances guest experience - eg 1 hour for bags to be brought to room, food over priced and average - room aircon is not up to standard, not enough power outlets - in reality only one for guest use in the room, for the money there is better , far better"