Luxury Hotels & Resorts in Dallas

"The room stinks with cigarette smells. Pillowcase and towels have stains"

"Unfortunatley my friend had an injury during our stay , ended up in hospital for 1 night, then back to the hotel. A long walk on crutches to hotel room with no offer of a room closer to lift till all too late when an enquiry was made. I believe the receptionist could have shown initiative in this situation we found our selves in rather than expecting me to continually make requests . Other than that the rooms were clean and comfortable, all being well health wise its a great place to stay. "

"It was such a wonderful stay - loved it."

"Good location but a bit run down "

"Breakfast good "

"room had everything and staff very pleasant"

"Excellent breakfast with many options to meet everyone needs. Staff was helpful to resolve key issue and good recommendations for restaurants."

"Aircond didn’t work properly. The Hotel had good facilities & close to everything"

"Chaotic check-in due to a party of entitled seniors arriving at the same time. They kept interrupting my check-in and the receptionist kept stopping to answer their questions. Breakfast was meant to be included and at check in was told it was only to find it want on my booking. The receptionist argued with me that it wasn’t included only giving way when I found my email. Next morning it again wasn’t marked as included. TV in the room wouldn’t turn on but was fixed fast. All in all disappointing. "