Skip to main content

Sheraton Dallas Hotel

4.0 star property
Open Palette restaurant serves American cuisine in downtown Dallas, where city views, a rooftop garden and nearby attractions await exploration

Choose dates to view prices

Sheraton Dallas Hotel, in the city's heart, offers breakfast and dinner at Open Palette. Enjoy a rooftop garden with city views, a coffee shop, and an outdoor pool. Just steps from Kay Bailey Hutchison Convention Center and American Airlines Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$185
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Blackout curtains
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Blackout curtains
  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Building design

Home2 Suites by Hilton Dallas Medical District Lovefield

Oak Lawn
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
The price is AU$163
includes taxes & fees
15 Mar - 16 Mar
Home2 Suites by Hilton Dallas Medical District Lovefield
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Downtown Dallas, a neighbourhood in Dallas, Sheraton Dallas Hotel is near a metro station. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fair Park. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Dallas travel guide
Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • Majestic Theater featuring a city, heritage architecture and signage
    Majestic Theater
    5 min walk - 0.5 km
  • Dallas Museum of Art which includes signage
    Dallas Museum of Art
    8 min walk - 0.7 km
  • Morton H. Meyerson Symphony Center featuring interior views
    Morton H. Meyerson Symphony Center
    8 min walk - 0.8 km
  • Dallas World Aquarium featuring a garden and forests
    Dallas World Aquarium
    13 min walk - 1.2 km
  • Dallas_KayBaileyHutchisonConventionCenter_500848-5
    Kay Bailey Hutchison Convention Center
    18 min walk - 1.6 km

Getting around

  • Federal & Olive Tram Stop
    2 min walk
  • Dallas Union Station
    9 min drive
  • Love Field Airport (DAL)
    18 min drive

Restaurants

  • Open Palette
    1 min walk
  • The Berni Bean Coffee Co.
    5 min walk
  • True Kitchen + Kocktails
    4 min walk
  • Subway
    4 min walk
  • Starbucks
    5 min walk

About this property

Sheraton Dallas Hotel

Upscale hotel near Kay Bailey Hutchison Convention Center
Close to Dallas World Aquarium and American Airlines Center, Sheraton Dallas Hotel provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A ballroom, a banquet hall and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 1840 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and baths or showers
  • 50-inch HDTVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenity
The Westin Dallas Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 1,012 reviews
The price is AU$248
includes taxes & fees
27 Mar - 28 Mar
The Westin Dallas Downtown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 16 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Dallas Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on 4 Apr 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 16 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Dallas Hotel?

Self-parking is available for USD 30.00 per night. Valet parking is available for USD 45.00 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this hotel is within 1 mile (2 km) of Majestic Theater, Kay Bailey Hutchison Convention Center and American Airlines Center. Dallas Market Center is 2.6 mi (4.2 km) away. Federal & Olive Tram Stop and Pearl/Arts District Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Dallas Hotel Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1007 reviews
Rating 8 - Good. 191 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service, nice bar and amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good breakfast!
Stayed 1 night in Dec 2025

8/10 Good

Anaisa

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and rooms are spacious. we had an issue with the AC not working on our room, and they were able to accommodate us with a new room, but we had to ask several times before being relocated.
Stayed 1 night in Dec 2025

10/10 Excellent

LaDonna

Liked: Amenities
Very nice hotel with walkable eateries
Stayed 2 nights in Sep 2025

8/10 Good

HAKEMAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sheraton downtown dALLAS EXPERIENCE

very quiet work spaces
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a circus with the Red River game but was worth every penny. Food options are incredible. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning, easy parking/ valet, everyone was pleasant, perfect location. Food was delicious! Can’t say anything they could improve on, definitely a re book!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Stay

Nice peaceful stay. I loved the restaurants and gym equipment. I was able to keep up with my training.
Stayed 2 nights in Aug 2025

10/10 Excellent

Collyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is top notch!

The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful! Room service was quick and yummy!
Stayed 2 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is top notch! Gym is clean and has a great assortment of equipment, the restaurants are great, and my room was clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well staffed. Great restaurants and nightlife.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, rooms are very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation, neatly maintained.

This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Stayed 4 nights in Nov 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, loved the rooftop pool, the dining options were great, and our room was very clean. We will definitely stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown.
Stayed 5 nights in May 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough restaurants to select
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

My room was comfortable and clean. The service was great and the options offered in the market place were really great.
Stayed 4 nights in Mar 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and professional staff
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and choice of food and beverages.
Stayed 2 nights in Mar 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had an overnight stay but the bed was so comfortable and the bar just the right spot after our concert.
Stayed 1 night in Mar 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for our convention. Staff was great, services were punctual, and spaces were clean.
Stayed 2 nights in Oct 2024