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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Welcome to Candlewood Suites Dallas Plano East Richardson, where a 24-hour gym and barbecue grills meet convenience. Unwind on the terrace or explore the gift shop, all while staying connected with in-room WiFi and enjoying helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$110
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
2401 E George Bush Highway, Plano, TX, 75074

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • ArtCentre of Plano - 4 min drive - 5.2 km
  • Galleria Dallas - 10 min drive - 21.7 km
  • American Airlines Center - 19 min drive - 36.1 km
  • Dallas Market Center - 20 min drive - 36.4 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 31 min drive

Restaurants

  • ‪Wildwood - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel near University of Texas at Dallas
Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services and a 24-hour gym. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A TV in reception, smoke-free property and a front desk safe
  • A 24-hour front desk, barbecues and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 92 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate dining areas and kitchens

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The price is AU$97
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on 1 Dec 2025 start from AU$110.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Dallas Plano East Richardson by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Checkout is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 miles (5 km) of ArtCentre of Plano and Collin Creek Mall. Eisemann Center for the Performing Arts and Breckinridge Park are also within 3 miles (5 km). Bush Turnpike Station West is 25 minutes by foot.

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Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 512 reviews
Rating 8 - Good. 144 out of 512 reviews
Rating 6 - Okay. 50 out of 512 reviews
Rating 4 - Poor. 24 out of 512 reviews
Rating 2 - Terrible. 47 out of 512 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Bennie

Disliked: Cleanliness, property conditions & facilities
The Desk manager was rude. The worst check in experience in my life.
Stayed 2 nights in Nov 2025

8/10 Good

Trillyne

Liked: Amenities
I did not hate this hotel stay. Everything is pretty average, staff at the front desk was kind, always provided anything we needed. The kitchen was fully equiped, bathroom clean with fresh towels. Dove soap for shampoo, conditioner, body wash and hand soap. Which was lovely. Free washer and dryer, and a small store for any toiletries or snacks/ frozen meals. The stay was nice, the worst thing that happened was a hair from the previous visitor was on the bed sheet. No bugs no stink, barley heard any neighbors.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room checked into was infested with cockroaches and had to move second room also had dirty bed sheets and bathroom had hair in tub and mold as well as cobwebs and dirty bedroom and lighting - chairs and lampshades with holes and broken tried to complain to front desk worker and she advised I was not allowed to return since I complained about the conditions! Disgusting an embarrassment to IHG
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024

10/10 Excellent

Jiping

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trip!
Stayed 1 night in May 2024

8/10 Good

Anjum

Liked: Cleanliness, staff & service, property conditions & facilities
An ok place for the price.
Stayed 9 nights in Nov 2024

6/10 Okay

Chibuzor

Liked: Staff & service
7/10
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort

Would not stay there again

Entrance looked like a service entrance. Staff wasn't very friendly. I would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Property conditions & facilities
The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it here!

Wonderful rooms and service.
Stayed 2 nights in Jan 2024

8/10 Good

Brenna

Liked: Cleanliness, staff & service, amenities
This was a quiet property in the perfect location for the event we were attending.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall not a bad place to stay.

The staff was friendly and helpful when I had questions. The room had a very comfortable bed and everything was clean. There were quite a few folks staying there and despite that it was very quiet. I would stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

mahmoud

Liked: Staff & service, amenities
The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

10/10 Excellent

Rikiyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to find accessible off the highway. The hotel was clean and fresh and our room was available early. Check in was a breeze and the GM and front desk staff were truly the highlight. I will forever book this hotel. The kitchenette was very handy, cleaned and stocked well.
Stayed 1 night in Nov 2024

10/10 Excellent

Inocencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay/ Price was good, place as clean and comfortable, space just right. the sink in the bath drained very slowly. Maintenance was gone for the day and they didn't send them the next day. no ice was available at the property.
Stayed 2 nights in May 2025