Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is located in Downtown Dallas, a neighbourhood in Dallas, and is near a metro station. John F. Kennedy Memorial and Sixth Floor Museum are cultural highlights, and travellers looking to shop may want to visit Galleria Dallas and Dallas Farmer's Market. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Kay Bailey Hutchison Convention Center - 8 min walk
Reunion Tower - 14 min walk
American Airlines Center - 17 min walk
Akard Station - 4 min walk
Dallas Union Station - 11 min walk
Love Field Airport (DAL) - 16 min drive
Commissary - 3 min walk
Original Italian - 4 min walk
Record Grill - 4 min walk
Which Wich - 5 min walk
Corner Bakery Cafe - 5 min walk
About this property
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
3.5-star hotel in the heart of Downtown Dallas
Close to Dallas World Aquarium and Kay Bailey Hutchison Convention Center, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, THRIVE Restaurant, features American cuisine. Free in-room WiFi is available to all guests, along with a fitness centre and a 24-hour business centre.
Other perks include:
An outdoor pool
Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
Limo/town car service, a lift and express check-out
Express check-in, a banquet hall and ATM/banking services
Guest reviews say good things about the central location
All guest rooms at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel include comforts, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak well of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
Bathrooms with shower/bath combinations and hairdryers
TVs with premium channels
Fridges, coffee/tea makers and daily housekeeping
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (USD 18.00 per night; includes in/out privileges)
Valet parking on site (USD 30 per night; includes in/out privileges)
Extended parking on site (surcharge)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Free local area shuttle up to 3.00 mi
Free shopping centre shuttle
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 6-15 per person
Room service available
Restaurants on site
Things to do
Free area shuttle
Free newspapers in reception
24-hour front desk
24-hour business centre
Conference centre (27444 square feet of space)
Meeting rooms - 22
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Staffed front desk
Pets are allowed for an extra charge of USD 40.00, per pet, per day, plus a deposit of USD 40 per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs/23 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
You'll be asked to pay the following charges at the property:
Deposit: USD 75.00 per accommodation, per night
Cleaning deposit: USD 75.00 per night
We have included all charges provided to us by the property.
Breakfast fee: between USD 6 and USD 15 per person (approximately)
Self-parking fee: USD 18.00 per night (in/out privileges)
Valet parking fee: USD 30 per night (in/out privileges)
Pet deposit: USD 40 per stay
Pet fee: USD 40.00 per pet, per day
Service animals are exempt from fees
Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Frequently asked questions
Yes, this property has an outdoor pool.
As of 18 Aug 2022, prices found for a 1-night stay for 2 adults at on 28 Aug 2022 start from AU$172.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 40 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.
Self-parking is available for USD 18.00 per night. Valet parking is available for USD 30 per night. Extended parking is available for a fee.
Check-in is from 3 PM - 2 AM.
Checkout is at noon. Late checkout is available for USD 25.00 (subject to availability).
Located in Downtown Dallas, this hotel is within a 5-minute walk of Renaissance Tower and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and American Airlines Center are also within 1 mile (2 km). Akard Station and West End Station are within a 5-minute walk.
Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Parking was sketchy, be sure to not park on the lower level, as there are a bunch of homeless individuals around and it smells like urine all around. The entire hotel and elevators smelled like weed, it was just gross. Stay elsewhere if you can.
Centrally located but in extreme need of a refurbishment. I requested to change rooms upon check-in due to the bathroom being unclean and the carpet dirty from the last guests. No apologies from the reception staff - appeared to be a normal request!