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Reviews

3.5/5 Good
4,295 reviews
"Great place but WIFI NOT GOOD— We had a hard time getting on and staying on WIFI..."

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dallas World Aquarium
    4 min walk
  • Popular Location
    Sixth Floor Museum
    6 min walk
  • Restaurant
    WingBucket
    3 min walk
  • Restaurant
    McDonald's
    3 min walk
  • Airport
    Dallas, TX (DAL-Love Field)
    10 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed (Leisure)

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, View

    Room Amenities

    • Sleeps 2
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details

About this area

Dallas

Located in Dallas, Crowne Plaza Hotel Dallas Downtown is in the city centre and near a metro station. Victory Park and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dealey Plaza and Klyde Warren Park. Consider Starplex Pavilion for a night out, and don't miss Dallas World Aquarium, a top local attraction. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Dealey Plaza - 7 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Majestic Theater - 9 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Dallas, TX (DAL-Love Field) - 15 min drive

Restaurants

  • THRIVE Restaurant — 1 min walk
  • WingBucket - 3 min walk
  • McDonald's - 3 min walk
  • Original Italian - 4 min walk
  • Record Grill - 4 min walk

About this property

Crowne Plaza Hotel Dallas Downtown

3.5-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. All 291 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include room service (during limited hours), free bottled water and hairdryers.
Crowne Plaza Hotel Dallas Downtown offers 291 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 18.00 per night
Valet parking: USD 30 per night
Extended parking (surcharge)
Parking height restrictions apply
Free local area shuttle up to 3.00 mi
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 6-15 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free local area shuttle
Laundry facilities
Outdoor pool
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
22 meeting rooms
Computer station
Conference centre (27444 square feet of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Hairdryer
Shower/bathtub combination

Entertainment

TV channels
premium channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of USD 40.00, per pet, per day, plus a deposit of USD 40 per stay.
  • 2 per room (up to 50 lb/23 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Downtown
5 - Excellent
989
4 - Good
1,457
3 - Okay
977
2 - Mediocre
503
1 - Poor
369
3.8
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place but WIFI NOT GOOD— We had a hard time getting on and staying on WIFI ALL 3 days— Breakfast was very good.

Stayed 3 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view was beautiful and everything was clean. The parking garage attached to their hotel cost 13 dollars a night even for guests and that was not communicated prior to visit or parking.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was just as expected!! I expected something with character, which it definitely did!

Stayed 2 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The room was clean, comfortable bed and pillows. The room has been remodeled but there were parts by the window that weren’t finished. We had some leftover pizza in it’s box we woke up with tons of ants all around the counter including the coffee machine and the pizza! I am disappointed in the condition of the hotel, for the price I was expecting more quality. My reservation came with Breakfast for two and when we went to the restaurant it took almost 20 minutes for the staff to verify this info, made us feel very uncomfortable. I don’t think I will recommend or come back to this hotel.

Stayed 1 night in Feb. 2020

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