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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Travelers can recharge in the indoor pool or refuel with breakfast before heading out to explore the vibrant streets of Dallas

Choose dates to view prices

Holiday Inn Express Hotel & Suites DALLAS WEST in downtown Dallas offers relaxation and convenience. Enjoy the indoor pool, spa tub, and 24-hour gym. The hotel provides high-speed WiFi, dry cleaning/laundry services, and attentive staff for a seamless stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$174
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the area

Oak Cliff, a neighbourhood in Dallas, is home to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Over Texas and Dallas World Aquarium. Looking to enjoy an event or a game? See what's going on at American Airlines Center or AT&T Stadium.
Visit our Dallas travel guideOpens in a new window
Map
4321 Communications Dr, Dallas, TX, 75211

What's nearby

  • Western Heights Cemetery - 4 min drive - 6.3 km
  • Stevens Park Golf Course - 4 min drive - 7.1 km
  • Trinity River - 5 min drive - 9.6 km
  • Reunion Tower - 5 min drive - 10.7 km
  • The Sixth Floor Museum at Dealey Plaza - 6 min drive - 11.1 km

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Taco Cabana - ‬6 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel near Kay Bailey Hutchison Convention Center
Consider a stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and take advantage of a free breakfast buffet, a corner/local shop and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A gift shop, smoke-free property and a banquet hall
  • A 24-hour front desk, luggage storage and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

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  • Pool
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG on 5 Feb 2026 start from AU$173.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG located?

Located in Oak Cliff, this hotel is within 6 miles (10 km) of Kessler Theater, Trinity River and Reunion Tower. The Sixth Floor Museum at Dealey Plaza and Dealey Plaza are also within 6 miles (10 km).

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Reviews

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 475 out of 917 reviews
Rating 8 - Good. 279 out of 917 reviews
Rating 6 - Okay. 87 out of 917 reviews
Rating 4 - Poor. 37 out of 917 reviews
Rating 2 - Terrible. 39 out of 917 reviews

Reviews

10/10 Excellent

Ciarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was clean and comfortable. Check in and out staff were very friendly. Pool and hot tub were enjoyable!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms were spacious and clean. Friendly staff and good breakfast variety. Location is near many restaurants and stores.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, great coffee, and beautiful room! FYI- The area is very congested and busy. Noise at night. (I’m from the city so it doesn’t bother me)
Stayed 5 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food, shopping and entertainment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed out stay

Clean and friendly place breakfast was great.
Stayed 1 night in Sep 2025

8/10 Good

Ada

Liked: Cleanliness, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025

6/10 Okay

Donte

Liked: Amenities, property conditions & facilities
The staff was great the hotel was cleaned my only problem is when staying in a hotel that has a sofa bed you should also make sure it's clean the sofa bed was for my kids when pulling it out it had cereal on it and also what looked like blood (not sure) bedding should already be in the room for it!
Stayed 1 night in Dec 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. The indoor pool and hot tub was nice and convenient. There are various restaurants and shops that you can walk up to. I recommend this location.
Stayed 2 nights in Sep 2025

10/10 Excellent

alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! i stayed a few times throughout the week due to my ac quitting on me in the hot summer, staff was always friendly and the rooms spotless. close to lots of food options, very easy parking.
Stayed 1 night in Jul 2025

6/10 Okay

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was great - felt very safe in parking lot and on the grounds. PROBLEM - GOT RESERVATIONS ALL SCREWED UP AFTER SEVERAL CALLS TO VERIFY BEFORE ARRIVAL.
Stayed 1 night in Oct 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Hotel was clean for the most part. Comfortable beds. Good breakfast. Nice pool area. Friendly staff. Accommodated well. The only thing I would say is to clean crevices around the walls in the bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of food options around and safe area hotel was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean facilities, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff, Comfortable bed, clean, and excellent breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Rosamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came in to check in, the hotel had a very un pleasant smell, I think it was the vacuum cleaner being used when we arrived, other than that, this hotel is located in a great location, with nearby shops and restaurants, and is right on the freeway I-30 and cockrell hill exit
Stayed 1 night in Aug 2025

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast! We would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

K'Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast each day! Also loved how close this hotel was to food, the city, and shopping!
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean And Great Front Desk Staff
Stayed 1 night in May 2025

8/10 Good

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean throughout. Slight egg smell in the elevators. Quiet and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean the bed was super comfy breakfast was great loved the pool being open till mid night
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly!

The over all stay was pleasant.. we had 6 children staying in the room and the staff were friendly and accommodating. The location is clean and very family friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Staff was friendly & rooms were clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin F. Peet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean & comfy room

Comfortable stay for one night. Bed & pillows were very comfy and once we figured out what was going on with the a/c the room stayed nice & cool. The blinds made the room very dark. Breakfast was decent with a pretty good variety of items to choose from. The staff were very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel looks and smell like new, I loved the fact that is kind of secluded, so it was quit and prefect to rest.
Stayed 1 night in Jan 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and stocked with all the essentials. My kids enjoyed the pool, and the breakfast was quick and easy. No complaints at all! We enjoyed our stay!
Stayed 1 night in Apr 2025