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Extended Stay America Suites Dallas Frankford Road

2.0 star property
Travelers can maintain their fitness routines at the hotel gym before cooling off in the outdoor pool, while free self parking adds a welcome convenience.

Choose dates to view prices

Extended Stay America Suites Dallas Frankford Road offers practical comforts for active guests. Enjoy the gym, outdoor pool, laundry facilities, and luggage storage. Conveniently located near Galleria Dallas with free self-parking.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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About the area

Map
18470 Dallas Pkwy, Dallas, TX, 75287

What's nearby

  • NorthBark Dog Park - 18 min walk - 1.6 km
  • Galleria Dallas - 6 min drive - 11.5 km
  • University of Texas at Dallas - 7 min drive - 10.4 km
  • Dallas Market Center - 17 min drive - 30.3 km
  • American Airlines Center - 18 min drive - 31.4 km

Getting around

  • Trinity Mills Rail Station - 10 min drive
  • Dallas Medical-Market Center Station - 18 min drive
  • Dallas-Fort Worth International Airport (DFW) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬7 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬9 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Denny's - ‬7 min walk

About this property

Extended Stay America Suites Dallas Frankford Road

Hotel near Galleria Dallas
Laundry facilities, a gym and conference space are just a few of the amenities provided at Extended Stay America Suites Dallas Frankford Road. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A vending machine, a 24-hour front desk and coffee/tea in reception
  • Smoke-free property, a lift and a front desk safe
Room features
All 118 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized fridge/freezers and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

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Frequently asked questions

Does Extended Stay America Suites Dallas Frankford Road have a pool?

Yes, this property has an outdoor pool.

Is Extended Stay America Suites Dallas Frankford Road pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Extended Stay America Suites Dallas Frankford Road?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Dallas Frankford Road?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Dallas Frankford Road?

Checkout is at 11 AM.

Where is Extended Stay America Suites Dallas Frankford Road located?

Located in Far North Dallas, this hotel is within 3 miles (5 km) of Shops at Willow Bend, Crayola Experience and Quorum Park. Mary Kay Museum and Addison Circle Park are also within 3 miles (5 km).

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Reviews

Extended Stay America Suites Dallas Frankford Road Reviews

6.0

6.2

Cleanliness

7.8

Location

6.6

Staff & service

4.2

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 342 reviews
Rating 8 - Good. 60 out of 342 reviews
Rating 6 - Okay. 61 out of 342 reviews
Rating 4 - Poor. 58 out of 342 reviews
Rating 2 - Terrible. 88 out of 342 reviews

Reviews

8/10 Good

farron

Liked: Cleanliness, staff & service
Two night stay: Spacious room, operational kitchenette and close to services. Easy checkin/out.
Stayed 2 nights in Sep 2023

8/10 Good

Clarence D Spradley

Liked: Cleanliness, staff & service, property conditions & facilities
it was the best price and value in the area
Stayed 1 night in Jul 2023

10/10 Excellent

Phyllissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Staff is nice.
Stayed 1 night in Feb 2024

2/10 Terrible

Lacorah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its was a lot of ppl living there as there home
Stayed 2 nights in Sep 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly service, nice rooms, no elevators

Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
Stayed 1 night in Sep 2023

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs to have working elevator
Stayed 1 night in Sep 2023

10/10 Excellent

Dileep

Liked: Cleanliness, property conditions & facilities
Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
Stayed 2 nights in Oct 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Refuge camp

Bathroom sink drain backed up, trash in room when we got there, door deadbolt didn't line up to door frame to be able to be locked.
Stayed 2 nights in Jun 2023

6/10 Okay

T

Liked: Cleanliness
The TV reception was horrible.... No breakfast, and the pool was closed...
Stayed 2 nights in Jun 2020

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not clean. The elevator and hallways smelled like urine. Trash all around the building.
Stayed 1 night in Sep 2023

2/10 Terrible

Claudio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I need my return deposit, it is an abuse that my deposit has not been returned to me. I need it

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
Stayed 1 night in Sep 2023

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to check in at 10pm and was told that reception was closed and there were no rooms available so I had to find another hotel to stay at. I would like my money back please
Stayed 1 night in Jan 2024

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.
Stayed 1 night in Sep 2023

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely worst hotel

Lobby filthy. Receptionists was rude, uninformed, and either on meds or alcohol. No manager on site only a phone that was never answered. The absolute worst hotel I have ever experienced. I travel and spend over 150 nights a year in hotels
Stayed 1 night in Jun 2023

2/10 Terrible

Dana

Disliked: Property conditions & facilities, room comfort

There was no warning for this!

A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Stayed 1 night in Feb 2024

6/10 Okay

Taja

Liked: Staff & service
Disliked: Property conditions & facilities
There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
Stayed 3 nights in Dec 2023

4/10 Poor

Domingo

Disliked: Cleanliness, amenities, property conditions & facilities
Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
Stayed 1 night in Nov 2023

4/10 Poor

Yvonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
Stayed 6 nights in Sep 2023

2/10 Terrible

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. Place is not well kept, rooms and hall way smell like urine. I asked for manager and nobody ever followed up after voicing issue. Coffee was cold, the was no creamer and what they call breakfast included was a muffin / breakfast bar. Do not recommend!!
Stayed 1 night in Apr 2023

2/10 Terrible

Ta Tanesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
Stayed 4 nights in Nov 2023

2/10 Terrible

Jonathan

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The female staff were great. The men...when you could find them (because they were never at the front desk) were abrupt and rude. There was a pile (literally 6-8 black plastic bags) of trqsh on the hall near our door. The next morning about 11am, i asked the oler man when the trash would be removed because it smells bad. He yold me it was rude of me to see something wrong with the hotel and expect them to remedy it quickly. I knew from there that the rest of our 3 day stay was going to be hell.
Stayed 3 nights in Aug 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Do not stay here. It has no amenities, despite what it says on this website. No breakfast, no fitness center, no in-room phone or coffee pot. The features in the room are from the 1970s. Even the towels are extremely undersized for a normal adult. The pool was covered in a heavy layer of green scum. This website misled me as to the quality, calling it 3-star. It is a no-star hotel. On my personal experience, the TV didn't work and the room next door was blaring their TV and talking to someone until 3 am. You could hear everything. The daily rate was over $100 for this dump. I stayed at a Holiday in Express the next night for the same rate, and it was 100 times nicer!
Stayed 2 nights in Oct 2023