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"Spotlessly clean well maintained and very comfortable rooms. Friendly helpful staff "

"Clean and tidy. Night time staff not so sure of what they needed to do. For example, I paid for parking but they didn’t give us a ticket to display in the car which could have resulted in a fine for us. It was only after we asked that a ticket was produced. "

"The room was clean. Check in was easy. Even the location worked well for me. I have no complaints with this hotel"

"The room wasn’t very clean. There was hair on the walls of the slower. The floors were sinking in. The beds were very uncomfortable and didn’t feel very clean either "

"Heather who greated me was warm and welcoming and took my bags, the chap who booked me in was equally nice and helpful. This was the quietest hotel I have ever stayed in! I had some of my best night sleeps here. Central for town and train station 10 min easy walk. Riom very clean amd tidy, with nice smelling body wash."

"Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit."

"Clean room, great view"

"Spotless"

"Hotel is a disappointment considering its reputation. The rooms were cold, old and badly lit, with poor quality mattresses where the springs could be felt, and quilts so thin our kids were sleeping in jumpers and bathrobes. "