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"We had a lovely stay. Our room was spacious and clean. Staff were friendly. Would stay again."

"Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. "

"The air conditioning button was broke in the bedroom, it was like an oven"

"Check in was quite slow because it took ages to load the computer and the self check in couldn’t find my booking."

"Convenient hotel in excellent location. Comfortable bed, very good breakfast."

"Lovely staff, room as advertised. It’s just a shame that there’s no table, chairs or kettle."

"It was very central and staff were great. I believe the hotel is being refurbished slowly so some fixtures and fittings were not finished. I would definitely recommend this hotel. "

"Super handy location, parking directly opposite at very good price. Friendly, helpful staff. Much more affordable than other nearby options"

"All change at the Buxton Crescent, so be careful what is and isn't included in your booking. Have stayed here many times B&B to take advantage of the Pools and to some extent, Spa facilities. After the takeover by Champneys, access to these is no longer included if you book through a third party or if you only book B&B with the hotel directly. Then there's a charge of £40pp to access pool and spa. Which seems steep to me. To access pool and spa within your booked price, you need to book dinner, and B&B directly with the hotel. Hope that's helpful. As a reminder, it remains a great hotel in a great location - which is why we've stayed several times before. May need to reconsider future occasions though."