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"Room average. Didn’t feel particularly clean & fresh. Breakfast fair amount of choice One lift out of service Car parking facility v good"

"The rooms are spacious, but a bit dated. The mattress was hard for me. The bathroom needed tiles fixing, the shower was powerful and pleasant. We booked dinner at 7.30 pm waited for our simple grilled chicken almost an hour, no one informed us until we asked what is going on. The breakfast was shambolic -£24 per person and barely any food available, no pastries, we waited for fried eggs as they run out. The employees available as breakfast hosts were not welcoming and engaging at all, so disappointing. Overall not good value for the money."

"Breakfast was lovely lots of choice "

"Property was clean and functional but it was very thrifty with its amenities. Ie Tiniest bar of soap could not get the heating to go up past 19 degrees. Overall it was good value and that’s probably why."

"Great hotel in a good central location"

"Modern and clean hotel - bedroom well appointed and spacious. Bed very comfortable. Great location for the town centre and the Crucible! Breakfast felt a bit scrappy - lot of tables were left with dirty plates etc and a few items seemed to have run out and not been replaced. We visited the bar twice for a nightcap and it was a nice relaxed place for a late drink. Only issue we had was the strength of the scented air in the bedrooms - it was so strong. If you are sensitive to scent then this wouldn't be ideal and I'm not sure why it's necessary!"

"Large, clean rooms which were quiet. The hotel is in a good location and near plenty shops and eateries. The breakfast selection was varied and the food hot."

"Breakfast was excellent!! Everything was good:)"

"Staff were all friendly and helpful and felt they were able to speak to you without being hurried. Breakfast was excellent and the one evening meal we had was too."