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"Our room was clean but the patio area wasn’t. The staff were lovely while we were there but my husband left his phone charger behind and although we telephoned soon after leaving and before the check in time for new guests, it was not found and nobody phoned him back as promised. The spa was clean, quiet and relaxing. The breakfast was very nice with a lovely view from the dining area windows."

"The heated pool was great but no good for toddlers as it was too deep. The staff were really accommodating which was helpful when traveling with small babies. Teh room was perfect for what we needed but the security light on the hall and the bedroom was so bright it illuminated the whole room which was annoying. "

"Hotel in desperate need of refurbishment. Restaurant closed and full of rubbish bags, lobby smells like something has died, fire doors wedged open and many interior windows broken."

"it was a really nice stay. the room was lovely, marks here and there so needs a bit of reno but apart from that, bed was comfy, the receptionist at the desk was lovely and helpful, even put a cone on my reserved parking :) pleasant stay in the centre ! (shower door wouldn’t close which was frustrating, but that just goes with needs a bit of reno!)"

"Although this is an older property, do not be put off. It is clean and the staff are very friendly and helpful. The room was "traditional" but everything worked and it was clean. The restaurant was good and the food tasty. Breakfast was great in terms of variety and quality. I would definitely stay at The Falmouth again"

"The location and the staff"

"The staff was wonderful, the breakfast was excellent. The bed was a little uncomfortable, but overall the experience was very positive."

"Very clean and comfortable. Inside was well maintained. The only criticism was the outside such as balcony needed some maintenance and updating"

"Our 3 bedroom barn lodge was clean, warm and cosy throughout. Beds were comfy although a little small (double beds in 2 out of 3 rooms) put in the rooms quite small so would only fit in double beds. Bathrooms were spotless. Sofas were huge and comfy. Had a really enjoyable day and would come back again."