Crash Boat Basin Hotels, Galveston

"March 2026, Rm. 556: For the target audience (cruise groups and spring breakers) of this hotel, I have no complaints. The staff was friendly, the room was clean, and we had an excellent location on the boardwalk. My only things to note are: 1. The road noise is pretty loud inside the room. 2. The rooms are on the smaller side, but again this is fine for the target audience. 3. The A/C swung wildly in it's effort to cool the room. Basically, at night we turned it down to 66 to keep it from going above 70. 4. There are only two elevators, so it can get pretty slow, especially during breakfast time. Overall, I would stay here again given the price, location, and view. "

"For $161 per night you too can have a moldy room, one semi working elevator that's pretty sketchy and doesn't have any inspection certificates posted, homeless roaming the property, breakfast was mid, no housekeeping service unless requested, which I was unaware of. It wasn't until I got back to my room in the evening that I saw our room had not been serviced. And after reading some of the reviews it's a hit or miss if your room actually gets serviced. I went down to the front desk to ask why it wasn't serviced and was told I needed to request it the day before. I was able to get some towels and I mentioned the moldy room. I wasn't given any solutions, only that "it's the area and they are aware of the issue". You'd think they would be more proactive before renting out a room if they know it's an issue. A family member that was also staying here also reported all of the same things. So I figured it was going to be the same in all rooms so I didn't request to move. And after reading these reviews I am so glad I just stuck it out because it could have been worse. A partial refund would be nice but again after reading these reviews I should just save myself the headache of dealing with it. For a "fully renovated" hotel it's pretty run down. Photos of the rooms do not portray the quality of these rooms. "

"Clean and a beautiful property"

"Everything was fantastic!"

"The bath tub had rusty spots on it, there was wrappers on the floor in our room and the key to our room worked after 5 times of trying each time we left the room. Don't recommend. "

"Great view , amazing remodeling and updates! Kids loved their mini vacation. Breakfast at the jetty was great as well. Will be bsck soon and every spring break "

"I didn't find the spa"

"It’s a terrible hotel under constructions noisy and broken bathroom. "

"Great property and Joyce was super helpful in taking care of my fellow guests at the hotel. Will definately choose this location next time in town."