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Awesome place, but the cleaners need to double check everything.
We found old dirty socks beside the bed.
The beds underlay had stains in both rooms also "Hairs" on them l, with crumbs and sand . The rail to the bunk beds had chewing gum stuck to it. Also the rooms with the bunks stank of cigarettes.
The staff were super friendly. The bunnies were cute. Recreation room was awesome. Bunk beds were great for the kids. Sheets were clean. Close to the centre of town. Highly recommend.
Response from NRMA Phillip Island Beachfront Holiday Park on 10 Dec 2023
Hi Judith, thank you for your fantastic review. We're so happy you enjoyed your stay. We hope to welcome you again soon. Happy travels, NRMA Phillip Island Beachfront Holiday Park
Response from NRMA Phillip Island Beachfront Holiday Park on 10 Dec 2023
Hi Ian, thank you for your fantastic review. We're so happy you enjoyed your stay. We hope to welcome you again soon. Happy travels, NRMA Phillip Island Beachfront Holiday Park
Response from NRMA Phillip island Beachfront Holiday Park on 19 Nov 2023
Hello Rebecca thank you for your lovely review we are glad you enjoyed your stay. We hope to welcome you back in the future. Thank you NRMA Phillip Island Beachfront Holiday Park
The studio was new and modern and gorgeous decor. Very comfortable and will definitely be back. They didn’t have a microwave so that would be my only suggestion to add otherwise the stay was perfect.
👎. Linen and floors very dirty
Was not told of construction going on and changes to entry / exit. Staff did not seem to be aware of our booking arrangements. Initially given a cabin that had not been cleaned
Mould in bin and bathroom
We stayed in one of the cabins, and it was better than expected! The kitchen was fully stocked, everything was clean, and it was easy to check in and out. The only complaints we have is the shower was so small and short, and the bed being on wheels was annoying.
Thomas
Stayed 2 nights in Dec 2022
Response from NRMA Phillip island Beachfront Holiday Park on 5 Feb 2023
Hello Thomas, thank you for your review, we are glad you enjoyed your stay. We hope to welcome back to the park soon. Thank you NRMA Phillip Island Beachfront Holiday Park
Response from NRMA Phillip island Beachfront Holiday Park on 25 Dec 2022
Hello Wai, Thank you for your review, we are thrilled you enjoyed your stay. We hope to welcome you back soon. NRMA Phillip Island Beachfront Holiday Park