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"Staff were friendly and helpful. Convenient car parking. Our room was a good size but very tired decor, dust/cobwebs hanging from ceiling, bathroom very old fashioned and in serious need of modernisation. The bedroom (Room 9) overlooked a noisy courtyard and there was music playing until at least 11pm. Breakfast was very good. The hotel also sent an unnecessarily high number of messages via Expedia in the run up to our stay which was more annoying than helpful, particularly as they didn’t display properly and were mostly trying to sell upgrades to our stay."

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."

" We had a very enjoyable stay. The staff were very friendly and helpful, the Hotel was in a nice setting with great views."

" breakfast refreshed regularly. Large room. "

"Clean room. Bedside light would have been good."

"Fantastic stay at the Gretna Hall Hotel. Food was amazing and breakfast was outstanding. Very helpful and friendly staff. Will definitely be back to stay again. Thank you."

"Ideal but few items in room needed attention"

"This was end of Day one on the Coast to Cost bike ride. Staff great, no breakfast included in rate, bike was brought upstairs into room. Great location - it’s a popular working pub with parking so busy until late evening at the weekends. Solid value for money, great room size, could do with some investment to update rooms."

"Only problem was photo id never asked last time we stayed there for it just by luck we had it with us other couple didn't everything else was good"