Spa Hotels & Resorts in Costa Mujeres from AU$247

"The most gracious staff I've ever encountered."

"We had a great time in this resort. Food was really good. We stayed at RIU on our last trip and food was much better at sunscape.We really liked Sunset Grill and Mexican restaurant. Buffet was decent too. Its a small resort, easy to get around. We had booked 2 rooms and one on the main floor room smelled like mold. We asked to be moved and they were able to give us a upper floor nicer room. It is a great choice for familiar with kids. I woukd stay there again. "

"We had fun but the entertainment was better years ago. "

"I would not stay here again. The food is a huge part of the experience on a vacation and sadly this misses the mark in so many ways. We barely could eat by the end of it. They say the food is à la carte but it’s actually a buffet at every restaurant with a few items to choose à la carte that come to you cold. It says no reservations, but many restaurants didn’t have openings. The staff unfortunately, aren’t the happiest. We were here for a wedding so typically don’t stay at a hotel of this level so maybe that’s why the staff weren’t as happy as what we’re accustomed to. They’re extremely strict including you need a card just to get a pool towel. And you can only get one towel all day, even when it poured rain. We were not able to exchange our towel for a dry one. Ceiling fan fell right off the roof in the room mid night😳 the list goes on and on. I would just not recommend staying here even if you have to spend a little bit more money, it is not worth it here. Sadly by the second last day, we got very sick (I think from the food) and multiple people in our party did throughout the week."

"Al on time great experience "