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"Loved my stay, excellent customer service, very friendly."

"Quite, located in a great area to travel to local places"

"Really good hotel. Rates slightly on the higher side. Very nice and accommodating staff"

"This hotel was an excellent value for the cost of our stay. Room was clean, staff was friendly, and breakfast was very good. "

"Great room with kitchen, great location next to Meijer store, exceedingly friendly check in and check out staff, plenty of parking. This will now be my first choice of Grand Rapids hotels!"

"Excelente"

"Breakfast was good the only thing they had no beef patties just pork sausage not every one consume pork"

"The rooms were clean, and it was fine overall; however I was very turned off by the signs all over the lobby telling guest that if they took breakfast food up to their rooms they would be charged $15/person. Also the shower pressure was awful."

" Great location"

"The staff was very helpful with my veteran son and myself so he could secure some housing."

"Breakfast was the best one we’ve had at any IHG to date! Staff were excellent. All areas spotless and quiet "

"A nice clean hotel."

"Parking was easy, staff was friendly, the early morning shuttle was great. The building was clean but a bit run down "

"It was easy to get to and there was ample parking. "

"I slept like a baby and everything was clean"

"We spent 3 nights on it. We selected it because of location and price. It was ok on cleanliness, Breakfast can improve."

"While the room was decently clean, there was an overwhelming smell of smoke/“pot”in the hallway and when entering the room. "

"It was fine but all guests will smell smoke from a designated smoking area close to the lobby and breakfast area. Breakfast only had cereal, donuts and muffins and beagles, coffee and juice, no eggs or bacon"

"Clean and quiet"

"I had a great stay. The property was very quiet and the breakfast was good "