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"The staff were amazing excellent customer service."

"Adequate "

"The hotel shuttle runs to and from the airport regularly. They hotel front desk, coffee shop and shuttle drivers were so friendly. Hotel permits guests to park their vehicles there avoiding the high cost of airport weekly parking. Reasonable rates. Nice adjoining rooms for pur large family. facility and ammenities were great"

"Stay was ok. Nothing special. Decent pricing compared to nearby locations for a spur of the moment stay. Place was clean. Seemed like staff was under stocked for stays as we couldn't get any more blankets or pillows, and the kitchen staff was pretty rude. Parking garage was a little confusing and it smelled of weed everywhere."

"Good value. Clean"

"We had a really great stay! Everything was clean and the staff was wonderful"

"Staff was very courteous, we had to change rooms because the original room smelled strong of garlic. "

"Only thing I would complain about is the breakfast. Had a big event at Van Andel Arena the night before and a ton of people stayed here to. The event lasted longer than most people stay up and so we were all sluggish in the morning and didn’t make it to breakfast until 9, breakfast was until 930. Well at 9am, they only had eggs, 2 sausage patties anda few muffin sandwiches. Never refilled anything. I get it’s close to breakfast ending but there was at least 50 people I seen come down from 9-920 to get breakfast!!"

"booked to be close to GRR and staff was friendly. room as advertised and clean."