Luxury Apartment, 4 Bedrooms, Ocean View
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Reviews of Platinum One Suites

5 out of 5
Platinum One Suites
No.1, Bagatalle Road, Colombo

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 46 reviews" "
Rating 8 - Good. 16 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in excellent condition. The location is great! It’s right in front of Marino mall and great for kids. The staff is kind and Sri Lankan hospitality is just not compatible to other places. Truly this place made our trip more enjoyable. We stayed 10 days and it was the best!
Stayed 2 nights in Jan 2020

10/10 Excellent

Vishnu

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great trip enjoyed it very eellwell
Stayed 3 nights in Nov 2019

6/10 Okay

Darshini

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok only
Many amenities such as gas stove, lights, safe, cooker hood, water heater needed to be attended to after we had checked in. Other than this the apartment was clean and spacious. The plaster ceiling was damaged possibly from a leak.
Stayed 2 nights in Dec 2019
Response from Krishan on 24 Dec 2019
Dear Darshini, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

6/10 Okay

Darshini

Travelled with family
Liked: Cleanliness, room comfort
Clean and spacious rooms
Big, spacious apartments. However, not everything was in working condition. Had to call housekeeping for hot water, gas cooker, kitchen condiments replenishment and safes in the rooms needed to be changed. Service was good, easy check in and out Location was good with a mall and supermarket within walking distance.
Stayed 2 nights in Dec 2019
Response from Krishan on 24 Dec 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Friendly staff. Close to a mall and local shops. Would definitely stay again. gym pool and spa included
Stayed 4 nights in Oct 2019
Response from Krishan on 28 Nov 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

8/10 Good

Printhaven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Krishan on 28 Nov 2019
Dear Printhaven, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location is excellent close to shops, and banks. transportation easy only issue was if you wants to have sonna need to inform well advance and gym was small, staff was excellent and helpful.
Stayed 4 nights in Jul 2019
Response from Krishan on 22 Aug 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

10/10 Excellent

Fathima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Krishan on 22 Aug 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, apartment was clean ,vary convenient to travel and local amenities including shops only issue is needi to give notice for using steam sonar
Stayed 2 nights in Jul 2019
Response from Krishan on 22 Aug 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no things to add, only what I mentioned above
Stayed 2 nights in Jul 2019
Response from Krishan on 22 Aug 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your valuable comments. Looking forward to see you soon. Thanks

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice location. but the reception at the bottom is a little narrow.
Stayed 1 night in May 2019

8/10 Good

Albert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A very large suite at a regular room rate
Excellent space and value for money for this 3 bedroom apartment. Kitchen doesn’t come with utensils but cheap to buy if you need them. Gym is too plain and pool is small but refreshing.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like the hotel I have problem with the hotel
Stayed 3 nights in Feb 2019
Response from Platinum One Suites on 26 Feb 2019
Dear Guest. Thank you for your feedback We do apologize for the uncomfortable encounter and much grateful if you could send us in detail to check further

8/10 Good

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Platinum One Suites. on 22 Feb 2019
Hello ! Thank you for taking the time to review Platinum One Suites.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
The rooms were big and nice. However the service was very disappointing. Starting from little things like a wake up call that was never made. Food that you ask but no one follows up. There was loud music at night till early morning and we could not sleep at all.
Stayed 3 nights in Nov 2018

8/10 Good

Rituraj

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Khalid, Qatar

Liked: Property conditions & facilities, room comfort
The 3 BR sea view apartment was wonderful, spacious and airy. The location was good, close to the new Marino shopping mall. Breakfast was just okay, food choices very limited but the hot dishes were good. If they would just expand the selection it would be better. There was a problem with the smell in the lobby and the parking area (foul smell all day). And once we came upon the reception employee with a bottle of drink next to him during his shift, which is probably why the calls were usually not answered.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family or groups
We ordered room service and the food taste good. There is concierge service as well. The location is convenience and the place looked well secured.
Stayed 2 nights in Apr 2018

8/10 Good

Nikitas

Liked: Staff & service, room comfort
Great location, value for mony
This is a great value for money residence, spacious, with friendly service. As it is a resident I was expecting the sitting area to be better cleaned. Location wise it is great.

10/10 Excellent

Nadarasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed for 9 nights in 4 bed ocean view apartment. Smooth check-in. Spacious apartment with fantastic view from 16th Floor. Warm and friendly staff. Will come back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, modern residences in Colombo
The Kingsbury residences are stunning, modern, clean apartments. We had 4 people and we each had our own bed and there were 3 bathrooms. It's not in the most happening of areas but it's a very quick tuk tuk ride to get to great restaurants and cooler areas. I would definitely stay here again
Stayed 1 night in Mar 2018

10/10 Excellent

yaso, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely experience makes me appreciate quality hotels again.
Stayed 4 nights in Feb 2018

10/10 Excellent

Stallar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's only one place we'll ever stay!
Fantastic. We received help throughtout the entire trip. Van service was there to pick us up, take us back, help us to a village area and explore the coast. The apartment was amazing, service was great and staff were very helpful in learning local norms (like only take a metered tuk-tuks). Only hard part was that the room service is very slow, so just plan accordingly.
Stayed 4 nights in Jan 2018

10/10 Excellent

Jey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a satisfying stay
Stayed 10 nights in Dec 2017

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It was so amazing and enjoyed the trip with my friends...
Stayed 1 night in Nov 2017
Response from Sean De Silva on 2 Dec 2017
Dear Guest, Greetings from The Kingsbury Residences! Thank you for reviewing your stay at the Kingsbury Residences. We are delighted to learn that you enjoyed a wonderful stay with us and look forward to welcoming you back. Thank you for your valued patronage! Warmest Regards, Sheahana Wickramasinghe Customer Relationship Manager The Kingsbury Residences

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good staff, close to shopping and ocean (not beach
Rooms need to be checked for maintenance and the smell. One reataurant (ok). beds were very clean and comfy. Staff very nice.
Stayed 7 nights in Aug 2017

6/10 Okay

Shaik

Liked: Property conditions & facilities, room comfort
The stay was comfortable... service is not to the mark. I checked in at 12 mid night after a tiring journey wif prior booking fully paid. I had to wait for 20 mins to be checked in . Reason quoted by reception staff , they were fully booked . I had to fight for my stay only then he obliged wif a room after speaking to his senior. Unnecessary
Stayed 1 night in Jul 2017

8/10 Good

ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Better privacy than hotel.
Place is clean and staffs are very friendly. Quality of the food must be improve. Way of cooking should healthier and eatable. Eg. Some of meet items are too hard to eat. Fish should be cooked with reasonable amount of sold.
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
City hotel
Terrible location. A bit dodgy with reception on 4th floor. Reception not clear about bookings. Pool dirty. Very unsavory people hanging around so I'm not sure how safe this hotel is.
Stayed 1 night in Jul 2017

10/10 Excellent

Shiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

meijuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury apartment,enjoyed stay.
We like the 3 bedrooms apartment,it was very nice and comfortable,and great location,definitely we will come back again.

10/10 Excellent

bandana wasir, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious apartment very well located
Staff was very polite & even allowed us 2 check out late.

6/10 Okay

Indukury Pratap

Liked: Cleanliness, room comfort
Property not maintained
Apartment was nice, but there r so many issues like wifi not working,breakfast not provided complimentary,even if you wanna buy most of it is not available. Room service is pathetic.property is not well maintained.

10/10 Excellent

Ramkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments for a family vacation.
Great location and close to city center. Very spacious aiartment facing the sea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広くて快適だった。 前に大きなモールがあり便利だった。
Stayed 1 night in Aug 2019
Response from Krishan on 17 Sept 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your comments. Looking forward to see you soon. Thanks

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がかなり広かったので快適に過ごせた。
Stayed 1 night in Aug 2019
Response from Krishan on 22 Aug 2019
Dear Guest, Greetings from Platinum One Suites!! Thank you for your comments. Looking forward to see you soon. Thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointent :-)
Very helpfull staff, but that could not outweight the room. This was very stinky and after complain housekeeping just sprayed some freshner. Didnt work. Also very small pool with not good sun. Next time will stay in kingsburry hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Magnus

Liked: Cleanliness, property conditions & facilities, room comfort
Great and a bit odd.
Nice spacious rooms with comfortable beds. The housekeeping and service staff was really nice and helpful, but on the negative side the receptionists weren't really that nice. Some of the food we ordered was really old and shouldn't have been served to customers. Upon arrival our appartment was empty in terms of kitchen facilities, and we had to ask the housekeepers to send us kitchen equipment/ironboxes etc. It was also impossible to charge anything to the room, so even if you just wanted a coke by the pool you had to carry money or a credit card. I think they have some serious trust issues. Great condition of the hotel and a quite nice hotel.
Stayed 7 nights in Jul 2018

8/10 Good

Stig, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flotte og store leiligheter. Rent og pent. God service og hyggelig betjening. God spa. Bassenget var ute av drift den ene dagen.
Stayed 2 nights in Jul 2018

4/10 Poor

Megan

Disliked: Cleanliness, staff & service
Poor service quality!
I'd been staying in this hotel fro many times and this time the service is really bad. We ordered room service fro dinner, the next day, the housekeeping took the plates but didn't clean up the dining table. The other day, after cleaning the room, they even didn't put towels for all the 3 rooms. Also, they nevel refill the shower gel, shampoo. Very bad experience!
Stayed 1 night in May 2018

8/10 Good

MING LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

dao, TOKYO

Liked: Cleanliness, property conditions & facilities, room comfort
分かりにくい場所にありますが、かなり贅沢なつくりのレジデンスです
家族5人で１部屋を利用。大きなリビングがあり、ほとんどの部屋から海が眺められる素敵なレジデンスでした。 ただ、とても分かりにい場所にあり、類似の名前のホテルがあったりするので、行く際には住所を確認できるものを準備していくといいと思います。
Stayed 2 nights in Dec 2017

8/10 Good

Meg, バンコク

Liked: Staff & service, property conditions & facilities, room comfort
長期滞在にピッタリ
ビーチにも近いし、近くにスーパーマーケットもあり、便利です。部屋はものすごく広くて、大人3人でも広すぎるくらいでした。アメニティはブルガリですし、寝具も良いものを使っているようで、とても寝心地が良かったです。 ただ、部屋全体がカビ臭かったのが残念でした。私は喘息持ちなので、気になるだけかもしれません。他の2人は全然気にならないと言っていましたが、喘息持ちの私にとっては、2泊以上は厳しいと思いました。
Stayed 1 night in Jul 2017

10/10 Excellent

Soeharsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

من افضل المواقع للعائلات, جميل وحيوي بعيد قليل عن منطقة فيس غال

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
شقق فندقية جميلة
ممتازة