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"The room was clean and spacious for 2 travelers. Back porch was nice with great view of Thunder Mountain. Staff was great. Great location in Sedona. Pressure through shower head made it hard to rinse soap from hair - biggest complaint."

"Hidden gem."

"Bathroom could use an update."

"When we arrived, we were not prepared for an immediate 30 minute sales pitch to buy in to the grand resort (not what you want, especially after a long day of travel). We said we were not interested three times before telling them we would think it over and follow up before we were allowed to leave to go to our rooms. Upon entering our room, we were met with a pile of dirty sheets and dishes from the previous guest. We called down to the front desk to have them removed. We left the resort for dinner and expected the soiled objects to have been removed but we had to call down to the desk again. At that time we were told that there wasn’t anyone available to come collect them. When someone did arrive the seemed put out to make it correct. We stayed for four nights and no house keeping was ever offered or attempted. If this is part of environmental impact it was never explained. I would have liked to have been prepared to take out the trash during my “grand vacation.” There was hair painted into the walls. The reservation was for a room with a view but the view was of the building behind it. Any time I went to the lobby you have to wait while staff talk to each other. Again, seemed like assisting a guest was a hassle. I was very excited because I have had good experience with other Hilton properties and the location of this one was great. The hotels lack of customer service, explanation of on going construction limiting amenities during the stay (i.e. no pool bar)."

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"Steakhouse was top notch. Great room and fun casino"

"The room was very clean but the common areas not so much, Gym was dirty (couldn't use the yoga mat is was so filthy) and there were no spray bottles with cleaning towels to use after use. Pool was full of dead insects. Games room washroom was gross and needs a major update. Never a good sign when there's a plunger next to the toilet."

"No mountain view, disppointing. Otherwise great stay."

"basically a grimy old motel with lipstick on it. loud, dirty and ridiculously over-priced with poor service. if you were there on a warm day, maybe the pool experience would be worth it for kids, but just to spend a nice evening in Flagstaff, this is an over-priced choice that will disappoint if you expect it to be like the pics and more than just a run down old motor lodge with a couple bells and whistles added in the common areas"