Clifton Hotels, York

"No the breakfast was of low standard in fact very poor dry bacon and sausage each morning even though we went down at different times "

"I like the cleanliness. I like the fact that it was pretty central"

"Great location and a grand hotel."

"Great stay - large, clean, quiet room. Great vibe in the lobby area with restaurant and bar. Easy walking distance to all the sights and sounds of York. "

"The reception staff are fabulous and friendly 5*"

"Room was lovely and clean, although quit hot, which is not a bad thing, staff were very helpful and friendly ."

"There is so much to recommend in this hotel, but there are issues which mean it's not reaching faultless. First, the positives. It's a beautiful building, down a lovely quiet road and a little oasis of calm from the traffic noise of the main road, and incredibly quiet at night. The rooms are quirky,with an eclectic mix of paintings and furniture, which adds character to the overall feel of the place. The bed was incredibly comfortable. However, for a boutique hotel, there should have been bottled water as standard, and not instant coffee and UHT milk. This was available but only if you asked. Now the negatives. It needs a paint inside, and minor issues need addressing. The cooked breakfasts are lovely, but the continental offering for a high end boutique guest house is poor. There was only oranges and apples on offer, standard Kellogs cereal, and the toast was standard sliced bread, brown or white, no other choices. The other issue was that breakfast felt rushed. We hardly had time to sit down when we were asked what we wanted from the cooked options, what kind of toast and drink. The cooked option was brought out before we had finished the cereal, and as the tables were so small, it also felt cramped. The staff were efficient and friendly, but if I'm honest, it lacked warmth. I would love to say I'd book it again, but sadly, I'd look for somewhere else. Thank you to the lovely lady from housekeeping who was a cheerful joy."

"Staff helpful and happy. Breakfast was delicious."

"What a great place to stay. We highly recommend it! Breakfast was excellent. Christina, our breakfast waitress was outstanding. Lots of breakfast choices. The breakfast room was very nice and the table in the window bay was special. Our room was spacious, and the kitchen amenities were complete. There was a small table where we could sit looking on the back garden. The bathroom was also spacious and well done. The decor in the condition of everything was amazing given the age of the building. Someone has worked really hard to maintain it so well. The lobby area had good seating and a variety. And it was neat that they had a bar where you could get a beer or a drink sitting right there. The location of Hedley house worked so well for us. Within an easy walking distance of a grocery, The Shambles, the York Minster, the national Railroad Museum, and a variety of other things to do. We look forward to returning here and staying at Hedley House again!"