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"Best value for the money near the entrance to the park. Excellent service - staff were knowledgeable and a bit clever, joking around with us at dinner while serving exceptional food. Do not miss the traditional corn pie! Easy hikes from the property through horse grazing areas were as special as the Mirrador trek. The price is reasonable for a great place to make base camp."

"The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back! "

"Clean, convenient, and easy stay in Puerto Natales. They provided a packed breakfast and luggage storage around our trip to Torres del Paine. "

"This is an outstanding hotel. It was constructed 25 years ago out of concrete and rustic native wood overlooking Last Hope Bay. The hotel deservedly won architectural awards for its forward looking eco-friendly design that enables the hotel to retain 58% of the incident sunlight in a climate in which this is a highly desirable feature. The staff were friendly and the food was outstanding. "

"The view, dining, and service – all excellent. We had an issue witl our shower leaking from multiple areas leading to flooding around the bathroom floor. The maintenance staff managed to fix one leak but there's a design flaw in the shower door that causes the other. They were quite accommodating with adequate service recovery. Overall, great experience!"

"Beautiful Hotel in a great location ! Hotel has a very unique design and absolutely love it! Very nice and friendly staff. Restaurant and bar really good with an amazing water view. The rooms were super clean with water view as well. The housekeeping staff were amazing making us feels at home .. I highly recommend this BEAUTIFUL hotel "

"Great service, clean. "

"Attentive staff and cool mountain vibe and views. Close to waterfront and just down the hill from central district with many options. If you get in early before check-in, you can leave your bags and chill at the cozy Darwin Cafe across the street. Friendly and attentive staff, who also allow travelers that are trekking for a few days in TDP to leave their bigger bags there securely - a very convenient and clutch perk!"

"Great place to stay in Puerto natales..."