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"We had an apartment. The apartment block as a whole seemed freshly decorated, as was our room; which was also equipped to a high standard. The main hotel was well presented. All staff were very welcoming and helpful. Excellent breakfasts. Hotel is really well situated for the centre of Salisbury. Bit of confusion regarding the car park as there is a public car park on Brown Street, which is separate from the hotel car park. We were on the top floor, which had no proper wardrobe, probably due to the sloping ceiling, just a short hanging rail. The apartments on the lower floors more likely to have a wardrobe. We had specifically requested a high floor and it was certainly adequate for our 2 night stay."

"The hotel was lovely, we’ve stayed here before The only thing was that it needed was for the bath was the safety handles so we could get in the bath and a rubber mat when having a shower or a bath Also they should have a ramp for wheelchair users. Overall it’s a lovely hotel "

"Good breakfast general staff (bar restaurant etc) excellent. However front desk inefficient & duty manager CALLUM was rude & dismissive . With that attitude he has no future in hotel management. Front desk were super efficient in taking unauthorised payments from credit cards but not so good in refunding!! Hotel overall appearance tired in need of redecorating throughout. Large cracks in outside walls. This is probably due from recent cliff face collapse. Not up to Marriott standard & would not stay again. Overall not an enjoyable holiday."

"Easy and friendly check-in even though I was early to do so. Plenty of free parking available. Room was clean, fresh and well served with towels. Both room and bathroom were a decent size. Hotel may be a bit dated in place but the location was great and I wouldn't hesitate to stay again. Thank you."

"My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!"

"It was a great room. The staff was friendly and we enjoyed the hotel bar. The parking was a little tricky at first, but it became more intuitive as we learned how it worked. The room was clean, housekeeping was prompt, and it’s in a good location. Would stay here again."

"The hotel has a good location, which is walking distance of the beach and town centre."

"Beautiful setting, lovely room. Cheerful staff :) "

"Just back from 3 night break and was surprised at how quiet the hotel was well away from any noise of roads. Room was fine and had aircon and very good wifi included. Staff were all very friendly and helpful. Breakfast was hot and refreshed regularly so never ran out of anything, only scrambled eggs no fried etc but that’s a minor issue. Parking bit steep at £10 for 24 hours. Fairly short walk into main front area of Poole for shops boat trips restaurants etc. Bit tricky to find way in and out of hotel on road system but fine once mastered"