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"Clean room very convenient for NEC"

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"The hotel is old and tired. The directional signage is confusing. Dinner is an awful buffet reminiscent of 70s school dinners. I was advised to not have breakfast. Staff roll their eyes, or, if you enquire about a vegetarian option, quiz you on if you really are a vegetarian. If you aren't, then they tell you the veggie option should have been preordered! They do not check their messages either so if you do message the hotel, no action will be taken."

"Amazing spacious room"

"The perfect stay the night before a flight from BHX, although its super close too to NEC and resorts world. Rooms are clean and if you ask they can try to get you room with a runway view. Fully reccomend if you want to take the stress out of flying as you can wake up, cross the rosd and you are in the temrinal. Staff are pleasant and their are good options for both the bar menu and room servicwe."

"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Customer service was amazing and really helpful. Food in the restaurant was top standard, rooms incredibly clean and spa was lovely. Definitely recommend"

"Room needed a little attention to walls...mattresses a little too firm otherwise fine for 1 nights stay."