Restaurant

Reviews of Rodd Royalty

4.5 out of 5
Rodd Royalty
14 Capital Drive, Intersection of Highways 1 & 2, Charlottetown, PE

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on 2 May 2024
Hi Chris, thank you for taking the time to leave us a review. We always want to know how we could have made your stay better. If you would like to share details with us, please reach out to us via direct message.

8/10 Good

Surajkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rodd Marketing on 29 Apr 2024
Hi, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

4/10 Poor

James

Travelled with partner
Picture window in bedroom looking out on the hall not looking outside. Big step up into the room.
Stayed 1 night in Apr 2024
Response from Rodd Marketing on 29 Apr 2024
Thank you for your feedback, James. We apologize for any inconvenience caused by the layout of your room. Your comments are valuable to us, and we will take them into consideration as we strive to improve the guest experience. We hope you were still able to enjoy your stay with us and we look forward to welcoming you back in the future.

8/10 Good

Parker-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice hotel, clean, accessible and many accommodations but other guests were very loud and disruptive the week stay. Running and yelling through the hallways day and night.
Stayed 6 nights in Apr 2024
Response from Rodd marketing on 24 Apr 2024
Thank you for sharing your experience with us, please accept our sincere apologies regarding the noise issues you experienced. We hope you will stay with us again and as always if you have any issues during your stay, please do contact guest services so they may ensure you have the most enjoyable stay possible.

6/10 Okay

Shana

Travelled with family, Travelled with family and small children
Disliked: Amenities
This location is what it is - fine but nothing special! one of the days the breakfast was an hour late opening.
Stayed 2 nights in Mar 2024
Response from Rodd marketing on 24 Apr 2024
Thank you for your review, Shana. We appreciate your feedback and apologize for any inconvenience you experienced with the delayed breakfast service. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on 18 Apr 2024
Thanks for your great review!

10/10 Excellent

Juhee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's perfect!
Stayed 1 night in Apr 2024
Response from Rodd Marketing on 18 Apr 2024
Thanks for the 5 star review! We are glad you enjoyed your stay! look forward for your next visit!

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, breakfast and main lobby were nice. Motel room had some renovations but could use more!
Stayed 2 nights in Apr 2024
Response from Rodd Marketing on 10 Apr 2024
Thank you for taking the time to provide your feedback, Stanley. We're pleased to hear that you enjoyed our pool, breakfast offerings, and main lobby during your stay. We aim to provide the best possible experience for our guests, and your input helps us achieve that goal. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property was clean....only drawback is the back parking lot is dimly lit.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 10 Apr 2024
Thank you for your valuable feedback! We're thrilled to hear that you found our property clean and well-maintained. Your concern regarding the dimly lit back parking lot is duly noted, and we apologize for any inconvenience it may have caused. Your input helps us to continuously improve our services. We hope to have the opportunity to welcome you back for another stay in the future!

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Smooth check-in and check-out. Convenient location. Lots of options for breakfast (included in price).
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 18 Apr 2024
Thank you for your wonderful review! It's great to know that our convenient location suited your needs well. We're also glad you enjoyed the variety of breakfast options included in your stay. We hope to welcome you back again soon!

10/10 Excellent

Pauline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Jan 2024
Response from Rodd Marketing on 10 Apr 2024
Hi Pauline, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Kathleen

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to conveniences.
Stayed 1 night in Apr 2024
Response from Rodd Marketing on 10 Apr 2024
Hi Kathleen, thank you for taking the time to leave us a review. We're glad you enjoyed your stay and our location. We hope to see you again the next time you are in the area.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, great pool, huge room for kids to play in. Great for sports teams. A bit outdated.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Hi Erin, Thank you for sharing your great feedback with us. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Food amazing, front desk service was amazing, pool strong chlorine, parking lot was crowded and limited spaces
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Thank you for sharing your feedback with us, Nancy. We're thrilled to hear that you enjoyed our amazing food and experienced exceptional service at the front desk. However, we apologize for any inconvenience caused by the strong chlorine in the pool and the limited parking spaces. Your comments are valuable to us, and we will certainly look into ways to address these issues to improve the overall guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Thank you for the great review, Michaela. We hope you’ll stay with us again the next time you are in the area.

4/10 Poor

melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Thank you for taking the time to leave us a review, Melissa. We always want to know how we could have made your stay better. If you would like to share details with us, please reach out to us via direct message

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Amenities
Loved my stay. Only downside is I didn’t like the ROKU TV
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Hi Janet, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with a young family. Had lots of fun.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
We're thrilled to hear that you had a great stay with your family, Mitchell. Thank you for choosing Rodd Royalty, and we hope to welcome you back soon for another wonderful experience.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Hi David, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!!
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 28 Mar 2024
Thanks for your amazing review! We look forward for your next visit!

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on 11 Mar 2024
Thanks for your review!

10/10 Excellent

Juanita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and its pet friendly! The kids love the waterslide!
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Staff & service
Parking is very tight. Lot is awkwarf
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 11 Mar 2024
Hi Christopher thank you for your review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. we hope to welcome you back again in the future!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was good. The daily hot breakfast was great. Fitness centre, games room and pool with a water slide were added bonuses. I didn't care for dogs being allowed on all floors. I have severe allergies to dog dander as does my son. Perhaps they could look at having a block of rooms away from busy parts of the hotel to accommodate pet owners. With rainy days the hallways smelled like wet dog. The staff was pleasant. We would definitely recommend this hotel!
Stayed 3 nights in Mar 2024
Response from Rodd Hotels & Resorts on 11 Mar 2024
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay.We're sorry to hear about the inconvenience caused by dogs being allowed on all floors. Your feedback is important to us, and we appreciate your suggestion. We'll definitely consider this as we strive to improve our services.Thank you for recommending our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Says soundproof rooms but they are definitely not.
Stayed 2 nights in Mar 2024
Response from Rodd Marketing on 11 Mar 2024
Thank you for your review! We're thrilled to hear that you really enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast!
Stayed 1 night in Feb 2024
Response from Rodd Royalty on 28 Feb 2024
Thank you for your review.

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was next to the children’s entertainment room and was rather loud. My rooms door was very hard to close as well.
Stayed 1 night in Feb 2024
Response from Rodd Royalty on 28 Feb 2024
Thank you for your review, Holly. We're sorry you experienced noise issues during your stay. Please let our team know about any noise issues you might have during your stay.

8/10 Good

Melissa

Travelled with family
Liked: Property conditions & facilities
I liked there was water slide for kids and room Our room was a great space but expensive
Stayed 1 night in Feb 2024
Response from Rodd Royalty on 28 Feb 2024
Thank you for taking the time to leave us a review, Melissa!

8/10 Good

Paul

Clean - indoor pool, free breakfast. Would stay there again. TV setup could be much better.
Stayed 1 night in Feb 2024
Response from Rodd Royalty on 28 Feb 2024
Thank you for your review, Paul. We hope you enjoyed your stay.

6/10 Okay

Amanda

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Rodd Royalty on 23 Feb 2024
Thank you for your review!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay
Stayed 3 nights in Feb 2024
Response from Rodd Royalty on 15 Feb 2024
Thanks for the review, Nicole!

10/10 Excellent

Sandy

Liked: Cleanliness, property conditions & facilities
Ghreat
Stayed 2 nights in Jan 2024
Response from Rodd Royalty on 31 Jan 2024
Thank you for your review!

2/10 Terrible

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Rodd Royalty on 31 Jan 2024
Thank you for your review, Julie. If there's anything about your stay that you'd like us to know about, please send us a message.

10/10 Excellent

Louise

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rodd Royalty on 24 Jan 2024
Thank you for your review, Louise!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rodd Royalty on 15 Jan 2024
Thank you for your review, April

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 15 Jan 2024
Thank you for your review!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific. We were coming from ontario to see family and while there attended 2 funerals in 4 days for family. Staff was friendly, courteous, and extremely helpful. Allowed us to check in early and out late due to our flight schedule. Checked in and out 3 different times over the course of 9 days.
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 17 Jan 2024
Thank you for your review, April. We are so sorry for your loss and glad our staff was able to make a stressful situation less stressful.

6/10 Okay

Chris

Liked: Staff & service
Basic hotel. Rooms are dated, fixtures showing their age with scratches and chips. Metal light fixtures in the bathroom rusting. Staff were all very nice. Breakfast was good but a basic hot breakfast.
Stayed 10 nights in Dec 2023
Response from Rodd Royalty on 17 Jan 2024
Thank you for taking the time to leave us a review, Chris. We've shared your feedback with our team.

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and elegant with Christmas decor for a festive feel. The pool was cold but the Water slide was fun for our daughter. They had lots of games in the games room and they even kept it open later than expected. We stayed for boxing day so the restaurant was closed but open for breakfast the next morning. We filled up before heading to Nova scotia but definitely glad we chose this hotel for our PEI visit
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 31 Jan 2024
Thank you so much for your review Felicia! We're so glad you enjoyed your stay. We can't wait to welcome you back to our property soon!

10/10 Excellent

Mia

Stayed 1 night in Dec 2023
Response from Rodd Royalty on 17 Jan 2024
Thanks for your review, Mia!

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 2 Jan 2024
Thank you for your review, Crystal!

8/10 Good

Paul

Liked: Property conditions & facilities
Nice clean room. Friendly staff
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 2 Jan 2024
Thanks for your review, Paul.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Rodd Royalty on 2 Jan 2024
Thank you for your review, Ralph.

10/10 Excellent

Margaret, Pictou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one of our favorites
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 21 Dec 2023
Thanks for your review, Margaret! You're one of our favourites too! Happy Holidays!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Rodd Royalty on 21 Dec 2023
Thanks for the review John. Happy Holidays!

8/10 Good

Glen, Fall River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and breakfast was great. Gym was above average as well, but AC/heater unit was old and the bathroom was not updated like the rest of the room. I would stay again for sure, hope that they can keep it up.
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 13 Dec 2023
Thank you for taking the time to leave us a review. We apologize for the issues you faced during your stay. We have shared your comments with our team for further review.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rodd Royalty on 13 Dec 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Audra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 1 night in Dec 2023
Response from Rodd Royalty on 13 Dec 2023
Thank you for your review.

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Rate was decent, property very dated but clean.
Stayed 1 night in Nov 2023
Response from Rodd Royalty on 13 Dec 2023
Thanks for your review.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
We had a great stay with the exception of the ice machine making a loud bang every hour.
Stayed 1 night in Nov 2023
Response from Rodd Royalty on 13 Dec 2023
Thanks for your review!