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"Strange hotel! The bathroom door was completely see through with a weird window blind to put over it if you wanted privacy. The beds were hard and the stairs/lift system was weird. Only saving grace was the breakfast! Also wasn’t particularly quiet at night. Wouldnt recommend."

"The staff was so accommodating, the hotel was immaculately clean, we had an issue with our room, and the hotel immediately helped upgrade our room and move our items. I would probably never come back to Hanoi because of a few bad experiences with locals outside of the hotel but if I did I would definitely stay here."

"Breakfast was a nice selection with the front desk staff very attentive and available to answer any questions. The property is well located for exploring the old quarter. Would stay here again. "

"Good location, but the room is too small."

" Location excellent and our suite with terrace was spacious and clean. Excellent "

"Staff were all attentive and friendly and were always asking if they could do anything for you - from the front door to the roof top bar!"

"All staffs are so friendly and breakfast also good."

"Breakfast limited but good enough to start the day. Would consider another hotel for next stay"

"Thanks"