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"Dated room,uncomfortable bed and pillows that had stuffing in them which were awful . "

"Nice room. Hotel was under a ton o"

"Did not have breakfast in the hotel "

"Overall our stay was comfortable. Hoever, many things are outdated in the rooms and the cleaning job was atrocious! Hair in the bed and on the pillows, greasy hand and head prints on the headboard, lightbulbs burned out, loose table legs, shower curtain ripped, toilet filthy, bedding looked slept in and unchanged, fridge freezer not defrosted and generally just unsatisfactory cleaning done in the room. More thorough inspections should be done after cleaning the room to ensure customer satisfaction as it appears staff are untrained, lazy and/or cut corners....unacceptable in this industry!!"

"We had a great stay here as always Hyatt never disappoints, such an excellent hotel, breakfast, amenities and wonderful staff, a family- favorite indeed! My daughter was so touched and happy by the welcome surprise she received as we checked in - thanks for your amazing hospitality Gilian! Easy communication with the hotel. Smooth check in/ check out process (Thanks Gilian&Shae!). See you nxt time!"

"It's a bit late to get my deposit back."

"very clean and quiet to stay there"

"The outdoor hot tub jets haven’t worked for years and it’s like warm. But the indoor hot tub, sauna and pool are great. We had a family above us on the second floor with young kids who woke up at 6am both mornings an and were stomping, running around the room for an hour. Perhaps families with young kids could’ve put on the main floor. But we love this motel and will continue to stay here in the future. "

"Room was lovely, clean, great view of the city! Was pleasantly surprised when we found out we didn’t have to walk outside to Roger’s place, there is an indoor path to get there!"