Deluxe Chalet, 1 Bedroom
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Reviews of Castle Mountain Chalets

3.5 out of 5
Castle Mountain Chalets
Hwy 93 South And Castle Junction 1A, Castle Junction, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 849 reviews" "
Rating 8 - Good. 250 out of 849 reviews" "
Rating 6 - Okay. 60 out of 849 reviews" "
Rating 4 - Poor. 21 out of 849 reviews" "
Rating 2 - Terrible. 14 out of 849 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robbie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice set up i recommend to people as the prices arnt to bad
Stayed 2 nights in Apr 2024

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2024
Response from Dorian on 4 Apr 2024
Thank you for your review Svetlana! We hope to welcome you back soon!

8/10 Good

sukhdip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Mar 2024
Response from Dorian on 4 Apr 2024
Thank you for the review, Sukhdip! I'm glad you could enjoy the property

8/10 Good

Neethu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for our 30th anniversary trip loved the deluxe 1 brm chalet last stayed in the chalet on our 8th anniversary. Can't wait to go back!
Stayed 3 nights in Mar 2024
Response from Dorian on 25 Mar 2024
Thank you for taking the time to leave a review, Kim! We're glad you enjoyed your stay, and we're excited to welcome you back whenever you'd like!

10/10 Excellent

Hailey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the cabin to ourselves and being able to bring the dogs along for the adventure. Very clean, cozy and had more space than I expected. The train didn't bother us at all. Will definitely be back.
Stayed 1 night in Mar 2024
Response from Dorian on 18 Mar 2024
I'm glad you enjoyed your stay, Hailey! Thank you for your review :)

8/10 Good

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The are is beautiful and quiet. So nice to be able to be surrounded by such beauty. My son loved the ping pong table in the common room, and the ability to get movies from the store to watch later in the evening.
Stayed 4 nights in Feb 2024
Response from Dorian on 28 Feb 2024
Thank you for your kind review, Rob! We're glad you were able to take advantage of our amenities and location. We hope to be able to welcome you back again

8/10 Good

Tristan

Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful scenery. Very quiet and peaceful stay. Wood burning fireplace was a lovely perk!
Stayed 2 nights in Feb 2024
Response from Dorian on 19 Feb 2024
Thank you for your review, Barbara! I'm glad the stay was to your liking, we hope to be able to welcome you back again!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round . Stunning location and scenery. Just incredible
Stayed 2 nights in Feb 2024
Response from Dorian on 20 Feb 2024
Thank you for your kind review! We're glad you enjoyed your stay and we hope to welcome you back in the future!

8/10 Good

Zhongfeng

Stayed 2 nights in Feb 2024

8/10 Good

Brian, Airdrie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Loved the cabin. Bed was ok, should have been a king not a queen.
Stayed 2 nights in Feb 2024
Response from Dorian on 14 Feb 2024
Hello, Brian! Thank you for taking the time to leave a review. Your feedback has been noted and we will look into the process of changing out our Queens for Kings :)

10/10 Excellent

Lisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and the staff are wonderful!!!
Stayed 2 nights in Jan 2024
Response from Dorian on 5 Feb 2024
Thank you for taking the time to leave a review, and I'm very glad that we were able to give you a great stay! Come back any time :)

10/10 Excellent

Nat

Stayed 2 nights in Sep 2023
Response from Dorian on 14 Feb 2024
Thank you for your review, Nat! We hope to be able to host you again soon!

10/10 Excellent

Pamela, Spring Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Dorian on 18 Mar 2024
Thank you for the review Pamela! We look forward to hosting you again

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Qichao

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
It located in a pretty nice place, close to lake Louis, Jonathan canyon.
Stayed 4 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Dorian on 7 Jan 2024
Thank you for choosing visiting us, and for taking the time to leave a review. We look forward to the opportunity to welcome you back!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thanks
Stayed 3 nights in Dec 2023
Response from Dorian on 7 Jan 2024
We're glad to hear you enjoyed your stay!We look forward to the opportunity to welcome you back in the future! Take care,

10/10 Excellent

Jesse, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place and waking up to the beautiful view really helps you settle into vacation mode. Railway is fairly close and trains pass through at speed every hour or so just something to be aware of. Definitely had a relaxed atmosphere and is close to main trail heads/connections.
Stayed 3 nights in Dec 2023
Response from Dorian on 7 Jan 2024
I'm glad you enjoyed your time with us! Thank you for leaving a review! We'd love to have you back any time in the future

8/10 Good

Douglas

Stayed 1 night in Dec 2023
Response from Dorian on 18 Mar 2024
Thank you for the review, Douglas! I'm glad you enjoyed your stay, please feel free to let us know how we can improve if anything disrupted your stay

10/10 Excellent

H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Dorian on 7 Jan 2024
Thank you for leaving a review, we hope you had a great time and if you're ever in the area we'd be glad to welcome you back!

10/10 Excellent

Dmytro, Kyiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time staying in these cabins, we loved it and will come back
Stayed 6 nights in Nov 2023

10/10 Excellent

Raymond W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarath

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place and affordable price
Stayed 1 night in Nov 2023

8/10 Good

abderrahmane

Liked: Cleanliness, property conditions & facilities
I like the convenience and building but noise coming from trains is not pleasant
Stayed 1 night in Nov 2023

10/10 Excellent

Tanis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful cabins, thank you so much!
Stayed 1 night in Nov 2023

10/10 Excellent

mario

Stayed 2 nights in Nov 2023
Response from Dorian on 20 Dec 2023
Thank you so much for your review, Mario! We're thrilled that you enjoyed your stay. Your satisfaction is our top priority, and we can't wait to welcome you back soon.

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2023

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
One of the best places I’ve ever stayed at. The staff are amazing
Stayed 4 nights in Nov 2023
Response from General Manager on 25 Nov 2023
Thank you for your feedback!

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the chalets, so many walks and so much wildlife around. Lots of things to do a short drive away, including all the main touristy bits like Lake Louise. Lodges themselves are nice, really handy to have a full kitchen too!
Stayed 3 nights in Jul 2023
Response from General Manager on 18 Nov 2023
Thank you for your feedback!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite chalet in the valley!
Stayed 3 nights in Nov 2023
Response from General Manager on 18 Nov 2023
Thank you for your feedback!

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 18 Nov 2023
Thank you for your feedback!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 18 Nov 2023
Thank you for your feedback!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 18 Nov 2023
Thank you for your feedback!

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2023

10/10 Excellent

Hong Thao

Stayed 1 night in Nov 2023
Response from General Manager on 25 Nov 2023
Thank you for your feedback!

10/10 Excellent

HENRY

Travelled with partner
Beautiful cabins and area. Excellent customer service and friendly staff.
Stayed 3 nights in Oct 2023
Response from General Manager on 4 Nov 2023
Thank you for your feedback!

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from General Manager on 25 Nov 2023
Thank you for your feedback!

10/10 Excellent

Sansanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Johnston canyon, 22 minutes drive from Banff. Plenty of parking space right by the cabin and more on gas station and store side. Check in at the little store next to gas pump. Normal check in time is around 3:30 pm to 5pm but they are flexible, just email thrm to arrange key drop off. Great stay.
Stayed 2 nights in Sep 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

8/10 Good

Caitlin

Liked: Staff & service, property conditions & facilities, room comfort
Mountain getaway
Great location with lovely, rustic & spacious cabins. The store on site was very handy with a good selection of snacks, sandwiches, drinks, and even some dog treats for the pup. We had to rewash the dishes before using them as they didn't seem clean, but other than that our stay was very enjoyable and we will likely return.
Stayed 2 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback! We will look into the matter on the dishware.

10/10 Excellent

F Thomson

Travelled with partner
A quiet , peaceful retreat under the towering majesty of Castle mountain. You can make your own home cooked meals and not pay restaurant prices. We stepped out this morning amidst the magnificent fall colours to hike to the Ink Pots at Johnson’s Canyon. The day before we hiked to Lake Agnes at Lane Louise. We will be coming back to be greeted by the friendly staff who helped us build a fire in our fire place.
Stayed 3 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in beautiful area
Stayed 3 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Good communal feel. Outdoor bbq and firepit. Very peaceful and quiet. Was an awesome experience. I will be back without a doubt.
Stayed 3 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Salman

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Considering that the property was founded in 1939, it OSS in remarkably good condition. Cedar cabin where we stayed is a cozy single bed independent unit with a well equipped kitchen. The unit also has a wood burning stove for which generous quantity of wood was provided. However, the stove door in number 11 was damaged and didn’t close properly. It was a minor problem that didn’t stop us from using the stove. It’s a charming, rustic location along side trans Canada rail track which is quite busy with trains. We didn’t mind the train horns and track noise but it may bother some guests.
Stayed 2 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for both Lake Louise & Banff area
Stayed 3 nights in Sep 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Ellen W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect cabin, great location!
What a beautiful, clean cabin! The open floor plan made it feel like we had so much room. We could drive over to Banff in 20 minutes, but our favorite part of the trip was an epic hike just a couple of miles from the cabin. There are beautiful hikes you can walk to! My husband said that I “knocked it out of the park” when I booked this cabin.
Stayed 5 nights in Sep 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room centrally located in Banff National Park. Both Lake Louise and the town of Banff we less than 30 minutes away. We also had a great hike at Johnston Canyon. Laundry was also convenient and we talked to our fellow travelers around the fire. Great experience!
Stayed 3 nights in Aug 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!

10/10 Excellent

Carme

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, beautiful cabins and friendly staff
Stayed 2 nights in Aug 2023
Response from General Manager on 29 Oct 2023
Thank you for your feedback!