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"The room was beautiful with nice amenities. The roof deck is a calming and peaceful space. The staff is exceptionally helpful. The hotel is walkable to the center of town but in a quieter neighborhood. "

"This is a very nice hotel in the walled city. Views are beautiful and the food is very good. Service was nice but a bit unorganized. We had some trouble with our room so they upgraded us to a suite. This is an old property (formerly the bishops house) and needs some upgrades like carpet and paint, par for the course with these older properties."

"The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance. "

"Lovely! Beautiful hotel. Luxurious bathroom. Comfortable bed. Friendly, helpful staff. A+"

"Excellent property and very good room. Amazing swimming pool. "

"What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price. "

"The hotel was unmanned we were late arriving and tired we had travelled all day we didn’t find the. Procedure to check in very easy and then we had to carry our luggage up 3 flights. Had we known this we would not of booked. Staff were there the next day and were very helpful"

"Very clean and charming hotel. The staff were extremely kind and pleasant and carried my suitcase up to the room. It is a one block walk from the train station, so it could not have been easier for us. Everything was clean, which is the most important thing for me. We stayed only one night and had breakfast, as we were on the way somewhere else, but I would definitely recommend Will's to someon passing through Narbonne. "

"Good value. Thoughtful staff. Excellent breakfast. "

"Awesome Hotel. Excellent view of the castle. Easy walk to the castle. A bit run down area. The hotel is perfect for exploring Carcassonne site"

"Room tiny space. Limited move."

"The room was very clean and the staff were very friendly and helpful."

"Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the...

"The friendly staff made the stay enjoyable "