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"Friendly "

"Lack of staff. They use an AI for contacting reception. Room was pretty dirty in general. We stayed because of the proximity to Albert Park and the F1 but would not choose to stay here again"

"Basic accommodation but served its purpose with our being out for most of the day/evening. The bathroom appeared to have been refurbished but the towel rail had become dislodged. The rooms are spacious if a little tired and the window frames were extremely dirty but otherwise the room was clean."

"Staff were amazing and helpful. Rooms could be bigger and have a screen door or window which could let some fresh air in without having to open the screen door. Has a full sized fridge. A good stay over all."

"Hotel restaurant very disappointing, limited menu and over priced. Only one vegetarian/ vegan option. Service was slow despite not being busy but all other staff in the hotel very helpful and attentive. Pool and gym area very nice and well maintained."

"Finding the place and the check in process was strange. “Richmond Central Apartments” isn’t on Google/Apple Maps. Had to go into Adara Apartments to find it. Tried to check in and were directed to a room with a mobile # on it and we had to call it to get assistance. A man then came down (in things"

"The Cullen is a lovely hotel, it’s just starting to show signs of age and wear. The balcony that we paid extra to have was dirty, the furniture just an old cracked table and 2 dirty plastic chairs. The penthouse is so nice, it is a shame that there are cracked pavers on the balcony, some are raised and are a tripping hazard. It a sad to see the hotel not being maintained. "

"Old hotel in need of updating but clean and comfortable enough for a one night stay. Steps away from Acland Street and onsite parking is great for $25"

"Great location and close to a brilliant shopping centre "